RigUp · Software Engineer
Updated · 2026-09-24

RigUp Software Engineer
Interview Questions & Guide 2026

THE 60-SECOND BRIEF

As a Software Engineer at RigUp, you will play a vital role in building and scaling the digital infrastructure that transforms the energy and industrial workforce. You will design, develop, and maintain robust applications that connect workers, operators, and service providers across complex supply chains. Your code directly impacts operational workflows, user engagement, and the company's core business transactions.

Find out what you will be typing into. A shared plain-text editor with no autocomplete, compiler or test runner changes what you have to hold in your head, and practising inside your own configured environment hides exactly that gap.

RigUp candidates report 3 rounds · ≈ 3-5 weeks. The stages below are what candidates describe, not a published process.

Evolve APIs without breaking pinned SDK clientsBuild at-least-once pipelines with explicit deduplication horizonsScope every query and cache key by tenant

44 min read

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See the practice prompts

11Practice promptsAcross five skill areas
3With worked solutionsIncluded in the practice prompts

As a Software Engineer at RigUp, you will play a vital role in building and scaling the digital infrastructure that transforms the energy and industrial workforce. You will design, develop, and maintain robust applications that connect workers, operators, and service providers across complex supply chains. Your code directly impacts operational workflows, user engagement, and the company's core business transactions.

The engineering culture at RigUp values technical excellence, collaboration, and a passion for solving messy, real-world problems. Whether you are contributing to front-end web interfaces using frameworks like Angular, or engineering scalable APIs and backend logic, your work drives tangible business value. You will collaborate closely with product managers, designers, and fellow engineers in a fast-paced environment that mimics the agility of a high-growth startup combined with enterprise-grade responsibility.

This role requires a balance of technical versatility, strong problem-solving skills, and a user-first mindset. You will frequently encounter legacy constraints and complex domain requirements, making creative engineering and clean architecture essential. Expect to own features from conception to deployment while continuously learning and adapting to new technical challenges within the energy tech space.

01

Recruiter Screening

reported

The person on this call usually cannot evaluate your code and does not need to. They write a short paragraph, and that paragraph is what a hiring manager skims when deciding who to put on your loop. So the test is not whether your work was hard, it is whether a non-engineer can repeat it correctly. Name systems by what they did rather than by their internal codename, give each project a shape (what was breaking, what you changed, what happened after), and keep the whole walkthrough near ninety seconds. Depth that cannot survive a paraphrase reads as vagueness.

What to demonstrate

  • Whether a non-engineer can restate your projects without distorting them, since their paraphrase is what travels to the hiring manager, not your sentences
  • Whether each project has a shape rather than a stack list: the failure or constraint, the change you made, the result and how it was measured
  • Whether you can say what was yours inside a team project without either inflating it or disappearing into the plural

How to prepare

  • Rewrite each headline project as two sentences with no internal system names and no acronyms outside your company, then say them to someone outside engineering and have them repeat them back. Fix whatever came back wrong
  • Attach one measured number to each project: the baseline, the change, and the window it was measured over. Where nothing was ever measured, say that plainly rather than reaching for a plausible percentage
  • Time the background walkthrough against a clock. If it runs past two minutes, compress the earliest role to a single clause and spend the recovered time on the most recent one
PracHub interview research ↗
02

Technical Assessment

reported

The same problem is scored by two different mechanisms depending on the format, and preparing for one does not cover the other. With a person watching, partial progress is visible and a hint is a correction you can absorb; silence is the expensive failure, because nobody can read a half-written function. With an automated grader there is no partial credit for what you were about to do, nobody to ask, and the worked examples in the prompt are the entire specification. Read them as a contract, down to whether an empty result should be an empty list or no output at all.

What to demonstrate

  • In a live session, whether your commentary tracks what your hands are doing, and whether a hint redirects you or gets defended against
  • In an automated one, whether you cover the cases the examples do not show, since the hidden cases are where the score moves
  • Whether you manage the clock on purpose: abandoning an approach that is not converging while there is still time to write something simpler that finishes

How to prepare

  • Have someone hand you a problem and feed you one deliberately wrong hint. Practise testing it against a concrete case instead of accepting or rejecting it on authority.
  • Do one timed run a week in a plain browser editor with autocomplete, linting and your own snippets switched off, which is closer to what these environments give you
  • For the automated format, write the harness before the solution: a main that feeds the worked examples plus an empty and a single-element case and prints expected against actual, so a wrong submission is caught by you first
PracHub interview research ↗
03

Panel Interview

reported

Coding rounds mostly set a floor. They decide whether you clear the bar, not where you land on the ladder. Level tends to come out of the design discussion and the ownership stories, so the question worth auditing beforehand is whether the scope you describe matches the scope of the job. Work that stops at your own service, or a story whose hard part was writing the code rather than getting several people to agree on an interface, reads a level below where you think you are interviewing, and that gap is usually resolved downwards.

What to demonstrate

  • Whether the largest thing you describe owning ran end to end — the decision, the migration path, the rollout, and what you did when it went wrong — or stopped at the change you merged
  • Whether design answers include what you would not build, what you would defer, and what you would measure before committing, rather than only what the boxes are
  • Whether a disagreement in a story was settled with something checkable — a benchmark, a prototype, a written proposal — instead of by seniority or by waiting it out
  • Whether you can say which calls you made alone and which you escalated, and why the line sat where it did

How to prepare

  • Write your largest piece of owned work as a timeline of decisions — who decided what, when, and what you did when the plan broke — then delete every sentence whose subject is "we" and see how much survives
  • Take one system you know well and drill the migration answer: how old and new paths run side by side under live traffic, how you compare their outputs, what the rollback is once writes are going to both, and which step you would not automate
  • Map each line of the ladder in the job posting to a specific thing you have done, find the line you cannot support, and prepare the closest evidence you have plus an honest account of the gap
PracHub interview research ↗

PracHub editorial advice for the preparation topics above.

01

Serialising a tenant's writes through select ... for update on a single counter row

It is the first change that makes a counter correct, and it caps that tenant's write throughput at roughly one divided by the lock hold time. A transaction that takes the lock, makes a network call and then commits holds it for the entire round trip: at 2 ms that is about 500 writes per second for the whole tenant, and the largest tenants are exactly the ones that exceed it. The damage then spreads, because every waiter holds a database connection while it queues, so one hot tenant drains the shared pool and the symptom presents as a site-wide latency incident rather than as a lock problem. The repairs are to shrink the critical section to a single statement, to shard the counter into per-(tenant, hour) or per-(tenant, bucket) rows and sum on read, or to batch in memory and flush periodically while accepting the bounded loss that batching implies.

02

Treating a timed-out write as a failed write

A timeout says the response did not arrive, not that the work did not happen; the server may well have committed and then lost the connection. Retrying a non-idempotent create after a timeout is the standard way to end up with two of something, and those duplicates land precisely when the system is already degraded and least able to absorb them. The discipline is to treat a timeout as unknown: either the write carries an idempotency key so the retry is safe by construction, or the client re-reads authoritative state before deciding what to do, and the interface says unknown rather than showing a failure that invites a second click.

03

Reading the constraints as preamble rather than as part of the problem

The bounds are usually there to eliminate the obvious approach: n up to 10^5 makes an O(n^2) scan roughly 10^10 operations, far outside any per-test time budget, and an input larger than memory rules out loading it at all. When a bound is not given, ask for it, then say out loud which approach it kills.

04

Optimising an axis nobody named

Ask which resource is actually scarce here: wall-clock latency, throughput, memory footprint, cost per request, or engineering time. Shaving a constant factor off an in-memory step is wasted effort when the same function makes a blocking remote call inside the loop.

Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.

8 technical prompts3 include a worked solution

Fold a deduplicated usage stream into hourly rollups

easyWorked solution
aggregationdeduplicationwatermarksexact-arithmetic

You are given one day of usage_event rows, up to 250 million, each carrying event_id, tenant_id, workspace_id, environment, sku, quantity numeric(20,6), idempotency_key, occurred_at and ingested_at. Produce usage_rollup_hourly cells keyed (tenant_id, workspace_id, sku, hour_start) with quantity_sum, event_count and source_max_ingested_at. An event counts once per (tenant_id, idempotency_key). The rollup grain has no environment column, so state your filter. One pass. Give your time and space bounds, and say what the deduplication actually costs in memory.

Approach
  1. Bucket on occurred_at, never ingested_at: hour_start = date_trunc('hour', occurred_at at time zone 'UTC'). The two columns answer different questions. occurred_at says which hour the customer is billed for; ingested_at says how current the fold is. Using the second for the first makes late data invisible instead of correctable.
  2. The fold is trivial and the deduplication is the entire cost, so price it before designing anything clever. An exact set over (tenant_id, idempotency_key) at 250M entries, stored as a 16-byte 128-bit hash in an open-addressed table at 0.7 load factor, needs about 357M slots at 16 bytes each, roughly 5.7 GB. The fix is partitioning by hash(tenant_id) % P so each shard holds 1/P of the set and no tenant's keys straddle shards.
  3. Rule out a Bloom filter as a replacement, in the right direction: a false positive reports 'already seen' for an event never seen, so you drop a real event and lose revenue with no error raised. It is usable only as a negative pre-filter in front of the exact set, where a miss is conclusive and a hit must fall through to the real lookup.
  4. Accumulate in scaled integers, not binary floating point. numeric(20,6) admits values below 10^14, so one event scaled to micro-units can reach 10^20, past int64's 9.22 x 10^18; use a 128-bit or arbitrary-precision accumulator unless you first bound the per-event maximum. binary64 represents integers exactly only to 2^53, about 9.01 x 10^15, and cannot represent 0.1 at all, so two runs that sum in different orders disagree.
  5. Carry source_max_ingested_at = max(ingested_at) over the events folded into each cell, and count event_count over accepted, post-dedup events. Without that watermark there is no way to prove later what a number did and did not include, which is the first question any reconciliation asks.
  6. State the environment filter explicitly, because the rollup grain cannot record it. A fold that quietly includes staging bills non-production traffic; one that quietly excludes it loses a cost signal. Production-only is the billing answer, and either way it belongs in the job name and the output metadata. Complexity: O(n) time, O(distinct dedup keys) space, dominated by the dedup set rather than by the cells.
Worked solution 25 min
  1. Write both key tuples down before any code: dedup key (tenant_id, idempotency_key), cell key (tenant_id, workspace_id, sku, hour_start), with hour_start derived from occurred_at in UTC.
  2. Build a 10,000-row fixture containing one event duplicated three times under the same idempotency_key, two events sharing an idempotency_key across different tenant_id values, one event whose occurred_at is two hours before its ingested_at, and one staging event inside an otherwise production cell.
  3. Fold it and assert each of those four expectations separately rather than eyeballing a grand total.
  4. Re-run with the input shuffled and diff the output files.
  5. Size the dedup set for 250M keys using the load-factor arithmetic and write the number down next to the fixture.
EXPECTED RESULTThe triplicate contributes one event and its quantity once. The two same-key, different-tenant events both count, because the dedup key is the pair. The late event lands in the hour of its `occurred_at` while that cell's `source_max_ingested_at` advances to the later timestamp. The `staging` event is included or excluded per the stated filter and never silently.
Follow-up
  • A producer retries at 23:59:59 and the retry lands at 00:00:01. The unique index on the daily-partitioned table must include the partition key. What gets double-counted, and what is the smallest change that fixes it?
  • The consumer acknowledges its batch before committing the fold. Which failure loses revenue now, and which arrangement duplicates instead?
  • What makes a re-run over the same day produce byte-identical rollups?

Hold a tenant to a trailing sixty-second request limit

medium
sliding-windowtwo-pointerrate-limitingtenant-skew

The gateway must hold each tenant to R requests in any trailing 60 seconds, in aggregate across three regions and every pod, within a budget of under 10 ms added p99. Peak is 30,000 requests/second across 200,000 active tenants, and traffic is heavily skewed toward a handful of them. Give an exact single-process algorithm with its amortised per-request cost and its memory per tenant, then a bounded-memory approximation and the worst-case overshoot it actually admits. Say what the distributed version does when the counter store is unreachable.

Approach
  1. Exact, single process: a per-tenant deque of request timestamps. On arrival, pop from the front while front <= now - 60s, then admit if the remaining length is below R and push. Each timestamp is pushed once and popped once, so the cost is O(1) amortised. The O(R) version is the one that re-filters the whole deque on every request.
  2. Quote the memory. R = 1,000 across 200,000 active tenants is up to 2 x 10^8 timestamps at 8 bytes, about 1.6 GB, and that is the worst case rather than the mean, because the long tail of small tenants holds almost nothing. Skew helps you here and hurts you in the sharding decision.
  3. Bounded alternative, with its real bound stated: a fixed 60-second counter is O(1) memory but admits close to 2R across a 60-second span straddling a boundary. The weighted two-bucket estimate, prev * (60 - elapsed)/60 + cur, is better on smooth traffic but assumes the previous window's arrivals were uniform; an adversary packing them at the end of that window is undercounted and can still approach 2R. Say that rather than calling it exact.
  4. Token bucket is the usual gateway answer and a different contract: O(1) state per tenant (tokens, last_refill), a sustained rate, and a deliberate burst allowance equal to the bucket size. Choose it when a burst is acceptable and the log when the limit is contractual.
  5. Distributed: the limit is per tenant in aggregate, so a local bucket of R/N per pod is wrong in both directions under skew. A tenant landing on one pod is throttled at R/N, and a tenant spread evenly across pods exceeds R. The shared check must be a single atomic round trip, one script or one increment-and-compare, never read-then-write, and it must fit inside the 10 ms p99 budget.
  6. Decide the unavailable case in advance and write it down. Failing open keeps the product up and lets a tenant exceed its limit for the duration; failing closed converts a counter-store outage into a full outage. Most gateways fail open on rate limits and closed on authorisation, and those are two separate decisions made separately.
Follow-up
  • One tenant sends 40% of all traffic. What does that do to a single counter key, and what do you shard on instead?
  • Quotas rather than rate limits: the check is select used; if used < limit then insert. Name the isolation level that still permits the overshoot, and the two fixes.
  • How do you return an accurate Retry-After from the exact algorithm without a second scan?

Order a job dependency graph and find its critical path

medium
topological-sortdag-longest-pathcycle-detectioncritical-path

A workspace defines up to 50,000 jobs with up to 200,000 dependency edges and an estimated duration_seconds per job. Given the edge list, reject the graph if it contains a cycle and name one cycle's nodes; otherwise return a valid execution order, the earliest possible completion time with unlimited workers, and the set of jobs whose slack is zero. Then say which single job to shorten in order to cut the completion time, and by exactly how much. State the complexity of each part.

Approach
  1. Kahn's algorithm for the order: compute indegrees, seed a queue with zero-indegree nodes, emit and decrement. O(V + E), which at 50,000 and 200,000 is milliseconds. If fewer than V nodes are emitted, the graph contains a cycle.
  2. Kahn detects a cycle but cannot name one. The nodes left with indegree above zero contain every cycle, so run one DFS restricted to that residual subgraph with three-colour marking and report the stack slice from the grey node the back edge points at. That is the difference between a usable error message and 'dependency cycle detected'.
  3. Earliest completion with unlimited workers is the longest path, which is NP-hard on a general graph and linear on a DAG. State the precondition, then relax in topological order: earliest_finish[v] = duration[v] + max(earliest_finish[u] for u in preds(v)), taking the max over an empty predecessor set as zero. The makespan T is the maximum over all nodes. O(V + E).
  4. Second pass in reverse topological order for latest_finish, then slack[v] = latest_finish[v] - earliest_finish[v]. Zero-slack nodes form the critical path, and there can be several disjoint critical paths, so return the set rather than one chain. slack[v] = 0 is exactly the statement that some longest path runs through v; equivalently, the longest path through v has length T - slack[v].
  5. The speed-up bound is the point of the question, and the obvious form of it is wrong. Shortening a zero-slack job v by d, with 0 <= d <= duration[v], cuts the makespan by min(d, T - L_avoid(v)), where L_avoid(v) is the longest path in the graph with v deleted: the longest path that avoids v, not the second-longest path overall. The two coincide only when the runner-up path misses v. Counterexample: A of 10 s feeds both B of 5 s and C of 4 s, so T = 15 s and the second-longest path is 14 s, yet shortening A by 10 s leaves a makespan of 5 s. The realised gain is the full 10 s, because both paths ran through A and shrank together, while min(10, 15 - 14) predicts 1 s. The reason is structural: shortening v reduces every path through v by d and leaves every other path alone, so the new makespan is max(T - d, L_avoid(v)).
  6. Compute L_avoid(v) the direct way: delete v and re-run the same forward relaxation, O(V + E) per candidate. The cheaper equivalent skips the deletion, since L_avoid(v) only ever matters through that max: set duration[v] := 0, recompute the makespan as T0(v) = max(T - duration[v], L_avoid(v)), and the gain is min(d, T - T0(v)), which is identical for every d <= duration[v]. Only zero-slack jobs are candidates, because shortening a job with positive slack changes the completion time not at all. One relaxation is milliseconds at this size, so ranking a critical set in the hundreds costs O(k(V + E)) and is worth doing exactly; a critical set in the tens of thousands is not, and there you evaluate a shortlist, longest jobs first, and say that the answer is the best of that shortlist rather than the optimum.
Follow-up
  • Only m workers are available. What happens to your answer, and what can you still promise about the schedule you produce?
  • Edges arrive incrementally as the customer edits the pipeline. How do you detect a cycle at insert time without re-running Kahn over 250,000 elements?
  • Durations are estimates. How would you express completion time as a distribution, and what breaks about the critical path once you do?

Four days sample coding, design, fundamentals and the practical rounds at deliberately shallow depth, which is enough to surface the topics you did not know were in scope. That map, rather than a guess made on day one, decides where the last three days go.

Small steps. Visible outcomes.0 / 7 completed
ONE WEEK · YOUR PACE

Prepare, practise & reflect

One practical outcome each day. Spend longer where you need it.

0 / 7 done
01Coding, one pass at shallow depth
  • Solve one problem from each of six families, an array with two pointers, hash counting, binary search, a tree traversal, a graph traversal and one dynamic program, under a hard twenty-minute cap with no extensions, marking each finished, late, or stalled.
  • For every stall, write the exact move you could not make rather than the subject, so the note reads could not turn the recurrence into a loop rather than bad at dynamic programming.
  • Fix nothing today. The value of the pass is the unfixed record.

Deliverable: Six timed attempts marked finished, late or stalled, each stall carrying a named blocking move.

Practice prompt ↗Practice prompt ↗Worked solution ↗
02Design, one pass at shallow depth
  • Spend twenty minutes each on three different shapes, a read-heavy feed, a write-heavy ingest path, and something needing a transaction across two entities, stopping each at requirements, interface and data model.
  • After each, write the first question you could not answer, which is usually a number you could not estimate or a failure mode you had no vocabulary for.
  • Mark which of the three you would be most relieved not to be asked, and treat that as data rather than as a preference.

Deliverable: Three shallow designs, each with the first unanswerable question written at the bottom.

Practice prompt ↗Practice prompt ↗
03Fundamentals and the practical rounds
  • Answer eight short questions in writing at four minutes each, covering the material that fills the gaps between the big rounds: what happens between a URL and a rendered page, what an index costs on write, when a process is preferable to a thread, and what conditions a deadlock requires.
  • Do one thirty-minute practical task of the kind a take-home compresses: read an unfamiliar two-hundred-line file and write what it does, what you would change, and the one thing you remain unsure of.
  • Score every answer fluent, correct but slow, or absent, and keep the absent ones visible.

Deliverable: Eight scored short answers and one written reading of unfamiliar code.

Practice prompt ↗Practice prompt ↗
04The rounds that are about you, and the map
  • Deliver three behavioural answers aloud against a timer, a conflict, a failure you owned, and a decision made without enough information, marking any that ran past three minutes or contained no number.
  • Assemble the map: every marked item from days one to three on a single page, sorted by how likely it is to appear in your loop rather than by how uncomfortable it felt.
  • Choose exactly two areas for the remaining three days and write down what you are deliberately abandoning.

Deliverable: A one-page scored map of the whole surface area with two areas chosen and the rest explicitly abandoned.

Practice prompt ↗Practice prompt ↗Worked solution ↗
05First chosen area, to the depth you skipped
  • Work the higher-ranked area in four focused blocks, choosing items one level above where you stalled rather than repeating what already works.
  • After each block write the rule you extracted in one sentence with its precondition attached, since a rule carrying no precondition is exactly what fails under a variation.
  • Re-attempt the day-one or day-two item that exposed this area and compare against the original timing.

Deliverable: Four worked blocks, a timed re-attempt against the original, and three one-sentence rules with preconditions.

Practice prompt ↗
06Second chosen area, where the gap is coverage rather than speed
  • Treat the second area differently from the first. Day five drilled something you could already half-do; this one is usually a topic you had simply never met, so build one worked reference example end to end and keep it, rather than attempting six problems badly.
  • Write down the vocabulary you were missing on day two or three, five terms at most, each with the one sentence that makes it usable in an answer rather than the textbook definition.
  • Redo the shallow attempt that exposed this area and note whether you now fail later in the problem, because moving the failure point is the realistic gain from a single day and is worth more than a score that did not change.

Deliverable: One worked reference example for the newly covered area, a five-term vocabulary list, and a note on where the failure point moved.

Practice prompt ↗
07Reassemble the loop
  • Sit two rounds back to back with no gap, ordering them so the area you chose second comes last, because the map was built from rested, isolated attempts and the loop will reach your weaker area when you are already spent.
  • Write where the second round suffered from the first, which is normally the point at which structure collapses into narration.
  • Reduce the week to one page holding only the rules you can state without reading them.

Deliverable: Mock notes on cross-round carryover plus a one-page card of rules you can recite from memory.

Practice prompt ↗Worked solution ↗

Expand any day for tasks and deliverables. Your progress is saved on this device.

When the requirements were thin, the interesting part is how you fenced the problem off: the assumption you wrote down, who you got to confirm it, the narrow version you shipped first so the rest stayed cheap to change. Guessing and being right is luck. Guessing in writing, where someone could correct you, is method.

Own the incident where invoices undercounted metered usage

medium
incident responseat-least-oncebilling correctionpostmortem

A metering consumer acknowledged each batch before committing the fold into usage_rollup_hourly. A rolling deploy restarted consumers mid-batch for two hours; roughly 1.4M usage_event rows were acknowledged and never folded, and 61 invoices sealed against the resulting rollups before anyone noticed. Take the owner's role. Describe an incident of comparable blast radius you owned: how it surfaced, the query that sized the loss, what you stopped first, and how the money was corrected. Give a wall-clock timeline and one thing you got wrong while it was still live.

Approach
  1. Open with the invariant that broke and the direction of the error, because they determine everything else: acknowledging before committing makes the consumer at-most-once, so this loses events rather than duplicating them, and loss raises no error anywhere. A listener who hears 'we lost revenue silently' knows immediately why detection took two hours.
  2. Size it with a stated reconciliation rather than an adjective: sum(quantity) from usage_event grouped by (tenant_id, sku, hour of occurred_at) over the window, against usage_rollup_hourly.quantity_sum on the same keys, filtered to environment='production' because staging and sandbox are metered but not billed. Then bisect by hour and tenant until single cells explain the gap. Say how long that ran and whether a replica could serve it while the incident was live.
  3. Separate mitigation from fix and say which came first. Mitigation is holding the sealing job, because a sealed row is frozen by design and every minute of sealing converts a recoverable rollup into an invoice correction. The fix is moving the acknowledgement after the commit, which re-introduces duplicates that the dedup check on (tenant_id, idempotency_key) must now absorb.
  4. State the correction path in the domain's own terms: sealed periods are never edited, so each affected tenant gets an adjustment line on the next invoice with kind='adjustment' and voided_by_line_id pointing at the line it reverses, priced against the same rate tier and carrying the watermark it priced against. That is four separate numbers — tenants affected, minor units, the cycle the adjustment lands in, and when customers were told.
  5. Close on one prevention control with its cost, not five: a per-hour reconciliation comparing raw sum to rollup sum that pages above a threshold. Name the threshold and the false-page rate you accepted, because a detector nobody will keep staffed is not prevention.
  6. Name a mistake you made inside the response window — the wrong first hypothesis, a mitigation that made it worse — rather than a design mistake from six months earlier. That is the part candidates rehearse away and interviewers weight heavily.
Follow-up
  • Your fix moves the acknowledgement after the commit. What breaks now, and what absorbs it?
  • One undercharged tenant has since churned. Do you bill them, and who decides?
  • How would you have caught this in ten minutes instead of two hours, and what would that detector cost you in pages per week?

Reverse a webhook ordering decision after measuring its cost

medium
reversing decisionshead-of-line blockingat-least-onceapi contracts

You argued for strict per-subscription ordering in webhook-delivery, which means one in-flight attempt per subscription. It shipped. Three months later a single unresponsive endpoint holds one subscription's queue at a six-hour backlog, and two customers report events arriving out of order anyway once their own retries are counted. Describe a decision you reversed: what you originally optimised for, the measurement that changed your mind, what the reversal cost in engineering time and customer change, and how you told the people who had already built on the original guarantee.

Approach
  1. State the original decision as a trade you made knowingly. Ordering across a network requires a single in-flight attempt per subscription, and its price is head-of-line blocking whenever one endpoint is slow. 'We priced it wrong' is a much stronger opening than 'we did not realise', and it is usually the true one.
  2. Bring the measurement that flipped it, not the anecdote: backlog age at the ninety-ninth percentile per subscription, the share of subscriptions where one slow endpoint gated an otherwise healthy queue, and the delivery throughput lost to serialisation. A reversal justified by complaints is indistinguishable from a reversal justified by fatigue.
  3. Name what you learned about the guarantee itself, which is the engineering content of this story. At-least-once delivery means a retried event already arrives after newer ones and the consumer already must be idempotent, so a guarantee the customer has to defend against anyway was never worth what it cost to provide.
  4. Describe the migration, because reversing a published contract is the hard half and the part candidates skip. Parallel attempts behind a per-subscription flag, a monotonically increasing sequence number added to the envelope so order-sensitive consumers can sort or discard, documentation that states at-least-once and unordered in those words, and a deprecation measured in quarters because the client is a pinned SDK inside a build pipeline you cannot see or redeploy.
  5. Give the cost in the two currencies that matter: engineer-weeks, and how many customers had to change code. Then say who you told before it shipped rather than in a changelog afterwards, and which large customer you left on the old behaviour and for how long.
  6. Close with the signal you now weight differently, stated as something you would do earlier next time: measuring the blocking cost on the slowest decile of endpoints before committing to the guarantee, rather than after a customer noticed.
Follow-up
  • A customer insists they need ordering. What do you offer them that is not global serialisation?
  • How did you choose the deprecation window given that you cannot see or redeploy the clients?
  • What would have to be true for you to reverse back?

Argue against failing open when the control plane is unreachable

hard
revocationcache stalenessfail-open vs fail-closedinfluence

The gateway caches credential-to-context decisions with a sixty-second TTL. A design proposal says that when control-plane reads fail, pods should keep serving from expired entries indefinitely so a control-plane outage never becomes a product outage. You believe that converts every revocation into an unbounded one. Describe a design you argued against while it was still a live proposal: what you measured or modelled to make the case, what you conceded, who decided, and what happened afterwards. Say what would have changed your mind before the decision, not after it.

Approach
  1. Reframe it from a values argument into a bounded-staleness argument. Both sides already accept the cache; the disagreement is only about the ceiling on how long a revoked credential keeps authorising. Put a number on the table — serve stale for up to fifteen minutes, then fail closed — and make the other side argue against a number rather than against a principle.
  2. Bring arithmetic rather than adjectives: the rate of revocations with revoked_reason in ('suspected_leak','auth_version_bump'), the observed distribution of control-plane unavailability, and the product of the two, which is expected requests served by revoked credentials per outage-hour. At 30k requests/second the unbounded version is not a subtle exposure and the number says so.
  3. Concede the strong half of the opposing case first, because that is what buys you the room: failing closed turns one service's outage into a total outage across three regions, and a control plane doing tens of writes per second is not engineered to the gateway's availability target. A proposal you have not steelmanned reads as reflex.
  4. Propose the asymmetry that usually resolves this: stale entitlements cost bounded money (a quota fifteen minutes out of date over-serves by a computable amount), while a stale revocation costs unbounded access. Split the cached decision by what it authorises, give the two halves different staleness ceilings, and let the entitlement half fail open while the revocation half fails closed.
  5. State the propagation dependency plainly, since it is the part that is missed: validity is also derived from the principal's auth_version, so password reset and sign-out-everywhere flow through this same cache. A design that bounds staleness for explicit revocation and not for auth_version bumps has only fixed half of it.
  6. Say who decided, and what you did afterwards in either outcome: write the decision down with its number and a review date, and instrument the exposure you were worried about so the next round of the argument is settled by data instead of by seniority.
Follow-up
  • Publish-subscribe invalidation is lossy under a partition, and a TTL is the only hard bound. What TTL do you pick, and what does it cost you at 30k requests/second?
  • The key was revoked because it was found in a public repository. Does your answer change, and where does that urgency live in the design?
  • You lost the argument and six weeks later the failure you predicted happens. What do you say in the review, and what do you not say?
  • 01

    A metering consumer acknowledged each batch before committing the fold into usage_rollup_hourly. A rolling deploy restarted consumers mid-batch for two hours; roughly 1.4M usage_event rows were acknowledged and never folded, and 61 invoices sealed against the resulting rollups before anyone noticed. Take the owner's role. Describe an incident of comparable blast radius you owned: how it surfaced, the query that sized the loss, what you stopped first, and how the money was corrected. Give a wall-clock timeline and one thing you got wrong while it was still live.

  • 02

    You argued for strict per-subscription ordering in webhook-delivery, which means one in-flight attempt per subscription. It shipped. Three months later a single unresponsive endpoint holds one subscription's queue at a six-hour backlog, and two customers report events arriving out of order anyway once their own retries are counted. Describe a decision you reversed: what you originally optimised for, the measurement that changed your mind, what the reversal cost in engineering time and customer change, and how you told the people who had already built on the original guarantee.

  • 03

    The gateway caches credential-to-context decisions with a sixty-second TTL. A design proposal says that when control-plane reads fail, pods should keep serving from expired entries indefinitely so a control-plane outage never becomes a product outage. You believe that converts every revocation into an unbounded one. Describe a design you argued against while it was still a live proposal: what you measured or modelled to make the case, what you conceded, who decided, and what happened afterwards. Say what would have changed your mind before the decision, not after it.

PracHub interview preparation framework ↗
Is this an official RigUp interview guide?

No. It is PracHub's own research and practice material for the Software Engineer role at RigUp. Rounds and questions reflect what candidates have reported, not a process RigUp has published, and they change over time. Confirm the current format and scope with your recruiter.

PracHub interview research ↗
How difficult is the interview process, and how much preparation time do I need?

The interview difficulty is generally rated as average, combining standard coding exercises with practical take-home or pairing sessions. Dedicating two to three weeks of focused practice on data structures, basic system design, and your primary programming language is typically sufficient for thorough preparation.

PracHub interview research ↗
What differentiates successful candidates from those who are rejected?

Successful candidates excel not only by arriving at the correct technical answer, but by communicating their thought process transparently and taking feedback well during collaborative rounds. Demonstrating curiosity and a structured approach to problem-solving carries significant weight with interviewers.

PracHub interview research ↗
What is the culture and working style like at RigUp?

The engineering culture emphasizes agility, collaboration, and high ownership, reflecting the energy of a fast-growing tech environment. Teams work closely across disciplines to ship impactful products, valuing engineers who are adaptable and eager to learn.

PracHub interview research ↗
What is the typical timeline from initial screen to a final decision?

The timeline can vary, but a standard loop typically moves from an initial recruiter screen and technical assessment to final panel interviews within two to three weeks.

PracHub interview research ↗
Sources & methodology 3 sources ↗

No official company page is cited. Rounds and questions come from candidate reports and PracHub editorial material; each source shows the date it was read.