As a Data Scientist at Sun Life, you play a pivotal role in translating complex financial, health, and insurance data into strategic business advantages. Your work directly influences how the organization assesses risk, structures insurance products, and enhances digital experiences for millions of clients worldwide. By combining rigorous statistical modeling with pragmatic business acumen, you help internal stakeholders make data-backed decisions that drive growth and operational efficiency.
This role sits at the intersection of advanced analytics, product strategy, and engineering execution. You will routinely collaborate with product managers, actuarial teams, and software engineers to design, build, and deploy predictive models and experimentation frameworks. Whether you are optimizing customer engagement funnels or forecasting policyholder trends, your contributions directly shape the financial security and well-being of the clients Sun Life serves.
Expect an environment that values intellectual curiosity, rigorous methodology, and collaborative problem-solving. While the technical challenges are substantial, the culture emphasizes practical impact over algorithmic complexity. You will be encouraged to take ownership of end-to-end analytical initiatives, seeing projects through from initial exploratory data analysis to production deployment and performance monitoring.
Initial Screening
reportedMost candidates lose this call inside the first two minutes, during the walkthrough of their own background. The account runs chronologically, sits at the level of tools and titles, and never arrives at a decision anyone could have disagreed with. Anchor on a problem instead of a timeline: what the team could not answer, what you did about it, what happened next. Ninety seconds is enough, and stopping on time leaves room for the half of the call that belongs to you. What you ask about how work gets prioritised signals your level more reliably than the walkthrough does.
What to demonstrate
- Whether your background summary has a shape (problem, decision, consequence) or is a chronological list of tools and employers
- Whether you can account for gaps, short stints and the reason you are looking, unprompted and without hedging
- The substance of the questions you ask back, which an experienced screener reads as a level signal
How to prepare
- Time your opening walkthrough against a clock. If it runs past two minutes, compress the earliest role into a single clause and spend the recovered time on the most recent one
- Write one honest sentence for every gap or short stint visible on your resume and offer it before being asked about it
- Prepare questions about how work arrives and gets prioritised: who writes the request, how often priorities change, and what happens to an analysis after it is delivered
Behavioral Interview
reportedRounds of this kind usually include one question about work that did not go well, and it is the part that carries the most information. Anyone can narrate a shipped win. What the interviewer learns from a project that stalled is how you behave without a result to hide behind: whether you noticed the problem yourself, how long it took, and who you told. Answers that route the failure onto a data pipeline or a reorganisation close the topic without answering it, and the follow-up comes back to your own part.
What to demonstrate
- Whether you found the error yourself or someone else found it, and how long it sat before anyone knew
- What you changed afterwards, stated as a check you now run rather than a lesson you now believe
- Whether the mistake you choose has real cost attached, such as a quarter of misdirected roadmap or a metric that was reported upward, instead of one that flatters you
How to prepare
- Choose a failure you caught yourself and be ready to say what tipped you off. A story where someone else caught it is still usable, but you will be asked why you missed it.
- Write down the check you added afterwards and where it lives now, so the correction is a concrete artefact rather than a resolution.
- Rehearse saying the cost out loud. Candidates shrink the number by instinct once the interviewer is in the room.
Technical Assessments
reportedThis round decides whether someone can hand you a schema and a question and trust the number that comes back. Correctness under a clock is the bar, not clever syntax. The habit that separates strong from weak answers is checking the grain: after every join, know how many rows you expect and whether the count moved. Most wrong answers in this format are not wrong logic, they are a fan-out from a key that turned out not to be unique, or a filter applied before an aggregate when it belonged after. Say what you expect before you run it.
What to demonstrate
- Whether your row counts survive each join, and whether you notice on your own when they do not
- Deliberate handling of rows that fail to match, including whether the question needs an inner join or a left join with the non-matches kept and counted
- Whether NULLs are treated on purpose, given that a NULL compares equal to nothing and that COUNT of a column skips it
- Reaching a defensible answer inside the window instead of a refined one after it
How to prepare
- Take a two-table schema, write a join that fans out on purpose, then fix it by collapsing the many-side to one row per key before joining. Repeat until the fix is reflex rather than recall.
- Write a funnel as one query and print the distinct user count at each stage, then confirm each stage is a subset of the one above it rather than assuming it
- Do a few timed runs in a plain text box with no autocomplete and no formatter, since assessment editors often have neither
PracHub editorial advice for the preparation topics above.
Reading a pooled rate that moved because the mix moved, not because any behaviour changed
A pooled conversion rate is a weighted average, and a shift in the weights can move it in the opposite direction to every one of its parts. A paid campaign that brings low-converting traffic drops overall signup conversion even if desktop, mobile web and app conversion each rose that week, which is Simpson's paradox and it is the single most common cause of an inexplicable dashboard move. The discipline is to decompose before explaining: recompute the rate holding last period's segment weights fixed, and compare that counterfactual to the actual, so the mix effect and the rate effect are separated numerically rather than argued about. Segment on the dimensions that actually reweight, which in this domain are almost always device_type, referrer_channel, country and new versus returning.
Treating last-touch attribution as the causal value of a channel
The attribution label on dim_user is the output of a rule that assigns full credit to whichever touch happened to be recorded last inside a lookback window, and that rule systematically rewards channels that sit close to the conversion, especially branded search and retargeting, which largely intercept demand that already existed. Reallocating spend on those labels moves budget toward the channels that are best at being last, which is why attributed return on ad spend often improves while total signups do not. Nothing in the touchpoint data can settle this, because the counterfactual of not running the channel was never observed. The credible reads are a geo holdout or a scheduled pause, sized in advance on the total-signups metric rather than on the attributed one, and the honest framing in the meantime is that the label describes correlation with conversion and not incremental contribution.
Never asking what decision the analysis will inform
Open with who makes the decision, what the options are, and by when. The answer determines the precision you need, the segments worth cutting, and whether an observational read suffices or an experiment is required.
Interpreting a change before checking data quality and logging
Spend the first pass on row volume by day, null rates, duplicate keys, and whether the step change lands on a release or tracking-migration date. A discontinuity that coincides with a deploy is an instrumentation hypothesis before it is a behavioural one.
Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.
What is the difference between parametric and non-parametric testing, …
What is the difference between parametric and non-parametric testing, and when would you apply each?
Approach
- Sanity-check the answer against a simple bound or a simulated case.
- Write down the assumption the method needs before you use the method.
- Say what the estimate is of, and over what population it generalises.
Follow-up
- How would you explain this result to someone who does not know statistics?
- Which assumption here is most likely to be violated in practice?
What validation strategy would you use for a predictive model built on…
What validation strategy would you use for a predictive model built on historical claims data with strong seasonal trends?
Approach
- Frame the prediction: the label, the moment of prediction, and the action it triggers.
- Set a baseline first, so any model has something honest to beat.
- Say how the offline result would be validated online before it is trusted.
Follow-up
- What would you monitor after launch to know the model is still valid?
- Where could label leakage enter this setup?
Simulate the false positive cost of repeated peeking
Quantify the cost of peeking. Simulate a two-arm experiment with no true effect: each arm accumulates Bernoulli conversions at a base rate of 0.10 up to 40,000 units per arm. Run a two-sided two-proportion z-test at alpha 0.05 at ten equally spaced interim points, and record whether the test ever crossed. Report the false positive rate over at least 10,000 replications, alongside the rate for a single look at the final sample only. Use a fixed seed and report a Monte Carlo standard error on both figures.
Approach
- Generate each replication as two cumulative sums of Bernoulli draws, then read the interim points off the cumulative arrays. Regenerating data at each look would make the looks independent, which destroys exactly the dependence the exercise is about: later looks share data with earlier ones.
- Use the pooled-variance two-proportion z: p_pool = (x1+x2)/(n1+n2), z = (p1-p2) / sqrt(p_pool*(1-p_pool)*(1/n1 + 1/n2)), reject when |z| > 1.96. State that the normal approximation is fine here because the smallest look has roughly 400 expected conversions per arm.
- Vectorise across replications rather than looping: draw a (reps, n) array of uniforms, threshold at 0.10, cumsum along axis 1 and slice the ten look indices. A per-replication loop at 10,000 by 40,000 is unnecessarily slow.
- Record the any-cross indicator per replication, take the mean, and compute the Monte Carlo standard error as sqrt(p*(1-p)/reps) so the reported figure comes with its own precision.
- Report the single-look rate in the same run as a control. If it does not land near 0.05, the bug is in the test statistic and not in the peeking argument.
Worked solution 30 min
- rng = np.random.default_rng(seed); for memory, batch the replications in chunks and accumulate the any-cross count across chunks.
- Per chunk: draw (chunk, 40000) uniforms per arm, x = (u < 0.10).cumsum(axis=1), slice columns at indices 3999, 7999, ..., 39999.
- Compute the ten z statistics vectorised over the chunk, take crossed = (np.abs(z) > 1.96).any(axis=1).
- Aggregate: peek_rate = total_crossed / reps; single_rate = mean of |z_final| > 1.96; mc_se = sqrt(p*(1-p)/reps) for each.
Follow-up
- Re-run with 40 looks instead of 10. Why does the curve flatten rather than continue rising linearly?
- Among the replications that crossed, what is the mean observed lift, and why is it not zero?
- What does an O'Brien-Fleming boundary or an always-valid confidence sequence change about this simulation, and what does each cost in power?
Can you explain how to use CTEs and self-joins to identify consecutive…
Can you explain how to use CTEs and self-joins to identify consecutive policy renewals?
Approach
- State the window function and its partition and ordering out loud before writing it.
- Handle the rows that do not match: a LEFT JOIN with a NULL check is usually the question.
- Say which table is the grain you start from, and join outward from it.
Follow-up
- How would you verify this result without re-running the same query?
- What breaks if events arrive late or out of order?
Write a query using SQL window functions to calculate a running 30-day…
Write a query using SQL window functions to calculate a running 30-day moving average of claim amounts per customer.
Approach
- State the window function and its partition and ordering out loud before writing it.
- Compute rates by summing numerator and denominator separately, never by averaging rates.
- Say which table is the grain you start from, and join outward from it.
Follow-up
- How would you verify this result without re-running the same query?
- What breaks if events arrive late or out of order?
Find reactivation gaps in account paid-period history
fct_subscription_period holds account_id, subscription_id, period_start_utc, period_end_utc, period_status and change_reason. A mid-period plan or seat change closes one row and opens another, so a single continuous paid tenure is often many rows, and an account may hold two overlapping subscriptions. Collapse rows with period_status in ('active','past_due') into continuous tenures per account, treating gaps of three days or less as continuous. Return account_id, tenure_start, tenure_end, and for every tenure after the first, the gap in days that preceded it.
Approach
- Filter to paid rows only: period_status IN ('active','past_due'). Trialing periods are not tenure, and including them turns every trial that never converted into a one-period tenure followed by a fake churn.
- Order by period_start_utc and take a running maximum of all prior ends: MAX(period_end_utc) OVER (PARTITION BY account_id ORDER BY period_start_utc, period_end_utc, subscription_id ROWS BETWEEN UNBOUNDED PRECEDING AND 1 PRECEDING). Those three columns are the only stable ordering this schema exposes, so check first that they are unique within an account; if rows tie on all three, the island numbering is order-dependent between runs and you need a real row key before the result is reproducible.
- LAG on its own is wrong here because with overlapping or nested periods the immediately preceding row by start date is not the one that ends latest, so the running maximum is the part that cannot be shortcut.
- Flag a new island when prior_max_end IS NULL OR period_start_utc > prior_max_end + interval '3 days', then number islands with a running SUM of the flag over the same ordering and an explicit ROWS frame.
- Group to (account_id, island) taking MIN(period_start_utc) and MAX(period_end_utc), then LAG(tenure_end) OVER (PARTITION BY account_id ORDER BY tenure_start) to compute the preceding gap in days for every tenure after the first.
- Sanity-check with change_reason, which is the only lineage this schema carries: list its distinct values first, then confirm that rows recording a plan or seat change sit inside a tenure rather than opening one, and that every tenure after the first opens on a row whose reason records a restart rather than an ordinary renewal. Do not reconcile against a churn timestamp on dim_account, which this schema does not define; and where such a column does exist, a cancellation timestamp records when the request was made and routinely sits weeks before the period it ends.
Worked solution 35 min
- Find an account with a known mid-period upgrade and dump its period rows to use as the trace case.
- Check that (period_start_utc, period_end_utc, subscription_id) is unique per account, since the whole ordering rests on it.
- Write the paid-rows CTE and the running MAX with the explicit frame.
- Add the island flag and the running SUM, then verify the trace account yields one island.
- Group to tenures and add the LAG-based gap in days.
- List the distinct change_reason values, then count accounts with more than one tenure and compare against the count of accounts carrying a restart-flavoured reason anywhere in their history.
Follow-up
- Why three days of grace? What do 0 and 30 days each do to the count of accounts classed as reactivated?
- An account runs two concurrent subscriptions for different teams. One tenure or two, and what does the revenue reader expect?
- How would you turn these tenures into a monthly gross logo churn series without double-counting an account that churned and returned in the same month?
How would you diagnose a sudden metric drop in a core conversion funne…
How would you diagnose a sudden metric drop in a core conversion funnel?
Approach
- Restate the decision this analysis has to support, and who acts on the answer.
- Name one primary metric, then the guardrail that stops it being gamed.
- Fix the population and the time window before naming any metric.
Follow-up
- How would you detect that the metric is being gamed rather than genuinely improving?
- What would you do if the primary metric and the guardrail moved in opposite directions?
How do you prioritize competing requests from multiple business units …
How do you prioritize competing requests from multiple business units when your bandwidth is limited?
Approach
- Decompose the metric into the rates that drive it, and say which one you would check first.
- Fix the population and the time window before naming any metric.
- Restate the decision this analysis has to support, and who acts on the answer.
Follow-up
- How would you detect that the metric is being gamed rather than genuinely improving?
- Which segment would you cut first, and what would that rule out?
How would you design a metric to measure the long-term engagement of p…
How would you design a metric to measure the long-term engagement of policyholders on our digital platform?
Approach
- State what result would change your recommendation, so the answer is falsifiable.
- Fix the population and the time window before naming any metric.
- Restate the decision this analysis has to support, and who acts on the answer.
Follow-up
- Which segment would you cut first, and what would that rule out?
- What would you do if the primary metric and the guardrail moved in opposite directions?
Walk me through how you would design an A/B test for a new quote-to-pu…
Walk me through how you would design an A/B test for a new quote-to-purchase onboarding flow.
Approach
- State the primary metric and the minimum effect worth shipping, then size the test.
- Decide the analysis before seeing data, including how long it runs and when you look.
- Say whether units interfere with each other, and switch design if they do.
Follow-up
- What would you do if you could not randomise at all?
- What would you conclude if the result is positive but the test is underpowered?
What are some common experimentation pitfalls you encounter when runni…
What are some common experimentation pitfalls you encounter when running tests in a low-traffic financial services domain?
Approach
- Name the randomisation unit first; it decides the variance and what the test can detect.
- Decide the analysis before seeing data, including how long it runs and when you look.
- State the primary metric and the minimum effect worth shipping, then size the test.
Follow-up
- How would you handle interference between treated and control units?
- What would you do if you could not randomise at all?
What key performance indicators would you track for a newly launched w…
What key performance indicators would you track for a newly launched wellness rewards program?
Approach
- Work from the decision backwards to the evidence you would need.
- Clarify what is being asked and what a complete answer would contain.
- Say what you would check first and why it is the highest-information step.
Follow-up
- What assumption would you test first?
- How would you know your answer was wrong?
Size an activation test before anyone writes code
A team wants to test a new onboarding checklist against the seven-day activation rate: users with is_core_action = TRUE events on at least two distinct UTC dates inside the first seven days, counted from dim_user.account_created_at_utc with is_internal = FALSE. Baseline is 22%. Weekly non-internal signups are 9,000, split evenly between two arms. State the minimum detectable effect after two weeks of enrolment, the enrolment needed to detect a 1.5 percentage point absolute lift, and the earliest date a readout would be honest.
Approach
- Use the two-proportion sizing shortcut n = 16 p(1-p) / d^2 per arm, where d is the absolute lift. The 16 is 2(1.96 + 0.84)^2 = 15.7 rounded, i.e. two-sided alpha 0.05, 80% power, equal arms.
- Invert it for the MDE at fixed n: d = sqrt(16 p(1-p) / n). Two weeks gives 9,000 per arm, so d = sqrt(2.746 / 9000) = 0.0175, which is 1.75 percentage points absolute or 7.9% relative on a 22% base.
- Run it forward for d = 0.015: n = 2.746 / 0.000225 = 12,202 per arm, 24,404 total, about 2.7 weeks of enrolment. Round up to three whole weeks so the enrolment window contains no partial week, since signups are not uniform across weekdays.
- Add the metric's own lag rather than reporting the enrolment end date. Activation is unobservable until seven days after the last enrolled signup, and the definition publishes on an eight-day lag, so the readout lands 29 days after launch.
- Close by testing whether the ask is realistic. If the team's honest prior is a 0.5pp lift, the requirement is about 110,000 per arm and roughly 24 weeks of enrolment, and saying so before launch is the deliverable.
Worked solution 20 min
- Compute p(1-p) = 0.22 x 0.78 = 0.1716 and 16 x 0.1716 = 2.746.
- MDE at two weeks: n = 4,500 per arm per week x 2 = 9,000; d = sqrt(2.746 / 9000) = 0.0175.
- Sample for d = 0.015: n = 2.746 / 0.000225 = 12,202 per arm, which is 2.71 weeks of enrolment, so enrol three whole weeks.
- Readout date = 21 days of enrolment + 8 days of follow-up and publication lag = 29 days from launch.
- State the boundary of what this quarter can answer: below roughly 0.7pp the requirement passes 56,000 per arm and more than a full quarter of enrolment.
Follow-up
- The team also wants trial-to-paid read from the same test. What does a second primary metric do to your alpha, and what would you actually do about it?
- Signups are heavier on weekdays. What goes wrong if enrolment runs 17 days instead of 14?
- The activation definition uses a two-distinct-days threshold. If that were loosened to one day, what happens to the baseline rate and to the sample you need?
Attribute a flow-completion drop to one client build
Core-flow completion rate on surface = 'ios', defined as distinct flow_instance_id reaching 'flow_completed' within 30 minutes of 'flow_started' with no 'error_shown' on the same id in between, fell from 78% to 71% over four days. A new iOS build began a staged rollout on day one. Using fct_event columns flow_id, flow_instance_id, app_version, event_name, user_id and occurred_at_utc, produce the completion rate per build per day, size the loss in absolute completions, and say whether the fix is a rollback. Treat the possibility that the instrumentation changed rather than the flow.
Approach
- Cut the rate by app_version and day, each build against its own denominator. A pooled series during a staged rollout is a weighted average whose weights move daily, so it declines in proportion to the rollout share even when the old build is perfectly flat; confirming that proportionality is itself the evidence the regression is build-specific rather than environmental.
- Test the denominator before believing the rate. Compute flow_started events per distinct user_id on each build: if the new build re-mints flow_instance_id on retry, or fails to carry the id from start to completion, the denominator inflates and the numerator falls with nothing changing for the user.
- Normalise to a user-level outcome that is immune to the id question, namely completions per distinct user_id per day on each build. This is the number that says whether anyone actually failed to finish.
- Check the error path: pull error_shown counts and their properties for flow_instance_id values on the new build. A genuine regression produces errors; an instrumentation break produces missing completions with no corresponding error volume, and the two prescribe different fixes.
- Size the real loss as the per-user completion gap multiplied by daily users on the new build, and give the rollback recommendation conditional on the error evidence rather than on the rate.
Follow-up
- The rollout is at 45% and product wants to go to 100% tomorrow. What do you say, and what would you need by when?
- If the flow_instance_id is genuinely being re-minted, what is the correct historical treatment of the four affected days?
- How would you have caught this on day one instead of day four?
Roughly 90 minutes a night on weekdays with one longer weekend block. The plan deliberately cuts scope rather than compressing everything, on the assumption that finishing one thing a night beats half-starting four.
Prepare, practise & reflect
One practical outcome each day. Spend longer where you need it.
0 / 7 done01Fix the scope and set a baseline
- Read the role description and write the three things the loop will almost certainly test, then write an explicit not-doing list for everything else and keep it visible all week.
- Take one 20-minute SQL prompt and one 10-minute metric question cold, and write the single sentence that says what blocked each attempt, since that sentence is what decides which two topics get the most evenings.
- Set the week's one rule: one problem finished to completion every night, including the night you only have 40 minutes.
Deliverable: A one-page scope with an explicit not-doing list and two cold attempts, each carrying one sentence on what blocked it.
Practice prompt ↗Practice prompt ↗Practice prompt ↗Worked solution ↗02One query pattern, written three times
- Choose the single pattern most likely to appear (a cohort retention grid, or a funnel counted by user) and write it three times from a blank file rather than editing the previous attempt.
- On the third attempt, write the grain of every CTE as a comment before writing its body.
- Stop at 90 minutes even if the third version is imperfect, and write the one thing you would fix with another hour.
Deliverable: Three independent versions of the same query plus a note on what changed between them.
Practice prompt ↗Practice prompt ↗Practice prompt ↗03Only the statistics you will be asked to defend
- Write, in under 200 words, how you would decide whether a difference between two groups is real: the test, its assumptions, and what you would switch to when an assumption fails.
- Compute a 95 percent confidence interval for a difference in proportions by hand on realistic numbers, then write in one sentence what changes if the two samples are paired rather than independent.
- Write your answer to "what does a p-value mean", check it against a definition, and delete the version that describes it as the probability the hypothesis is true.
Deliverable: A 200-word written answer and one hand-computed interval you can reproduce under pressure.
Practice prompt ↗Practice prompt ↗Practice prompt ↗04One case, and the assumptions holding it up
- Answer one product case aloud in 20 minutes with a recording running, then listen back with a pen and mark every claim you asserted without saying what it rested on: an assumed user behaviour, an assumed data source, an assumed baseline rate, an assumed grain.
- Pick the three assumptions the recommendation actually depends on, write how you would check each one against data, and say which one being wrong would flip the recommendation rather than merely weaken it.
- Write the four-step structure you used onto a card small enough to hold in working memory when you are nervous.
Deliverable: One recording, three load-bearing assumptions each with a written check, and a four-step structure card.
Practice prompt ↗Practice prompt ↗Worked solution ↗05Your own work, timed
- Write a 90-second version and a four-minute version of your main project, and time both out loud rather than reading them.
- Prepare answers to the two follow-ups that always come: what you would do differently, and how you knew it worked.
- Put one number in the first sentence and be able to say exactly where that number came from and what it excludes.
Deliverable: Two timed narratives with one defensible number in the opening line.
Practice prompt ↗Practice prompt ↗06The one full rehearsal, in a longer weekend block
- Run a 60-minute mock covering query work, a case and a behavioural question in a single sitting with no breaks, because sustained attention is the thing evenings have not trained.
- Immediately afterwards, and before hearing any feedback, write the three moments you lost the thread.
- Spend the rest of the block only on those three moments, and on nothing you merely feel shaky about.
Deliverable: Mock notes naming three failure moments with a specific fix written under each.
Practice prompt ↗Practice prompt ↗07Taper
- Write the 20-minute warm-up you will actually do on the morning of the interview: one query you can already write from a blank file, one metric you can define out loud, and nothing you have never seen before.
- Re-read only your own notes from this week, and open no new material.
- Write down the logistics: the tool you will be asked to work in, whether lookups are allowed, and the sentence you will use when you do not know something.
Deliverable: A one-page card holding the case structure, the project numbers, and the logistics.
Practice prompt ↗Practice prompt ↗Worked solution ↗Expand any day for tasks and deliverables. Your progress is saved on this device.
Most of the questions in this section reduce to one thing: can you be handed a vague request and come back with something useful? Prepare an example where the ask was underspecified, you chose an interpretation, and you said out loud which interpretation you chose. Describing how you narrowed the question matters more than the technique you eventually used.
Share an example of a project where you had to balance strict project …
Share an example of a project where you had to balance strict project deadlines with maintaining high analytical rigor.
Approach
- State the situation in two sentences and spend the rest on your reasoning.
- Quantify the outcome, including what you would not claim credit for.
- Name the disagreement or constraint, and how you resolved it with evidence.
Follow-up
- How did you know the outcome was caused by your change?
- What did you decide not to do, and why?
Handle a request for numbers supporting a decision already made
A senior leader has already decided to sunset a plan tier and asks you for the analysis showing it is the right call. Accounts on that tier carry 6% of MRR at constant FX and have the highest licensed-seat utilisation in the book. The leader's support matters to your next review cycle, and the decision is being presented in four days. Deliver what you produce, what you decline to produce, and the exact sentence you will say in the meeting where the number appears on a slide.
Approach
- Recognise what is being probed: whether you can find the legitimate request inside an illegitimate framing instead of either complying or refusing on principle. The generic answer promises to push back; the strong one produces something genuinely useful and states its limits in the room, without ambushing anybody.
- Separate the decision from the justification. Sunsetting the tier may be correct for reasons the data does not hold, such as support cost, roadmap surface area or sales motion. What you decline is a one-sided document. What you produce is the case read both ways, which also happens to be more useful to the leader.
- Build the symmetric analysis: MRR at risk at constant FX, the share of affected accounts with a plausible migration path given seats_licensed and billing_term, the recovery rate assumed for that migration and where it came from, and the downside case in which high-utilisation accounts treat the sunset as a reason to re-evaluate the vendor entirely.
- Surface the inconvenient fact privately and early. The highest seat utilisation in the book is a retention signal, and the leader should hold it before the room does, so they can incorporate it rather than be caught by it.
- Agree the meeting sentence in advance with the leader, so that nobody is surprised. Something to the effect that the tier is 6% of MRR and its accounts are the most heavily used in the book, and that the case for sunsetting rests on cost and focus rather than on revenue. That is true, it supports the decision on its real grounds, and it stops the deck claiming the numbers endorse it.
- Decide your own line before you need it: what you will not put your name to, and that the route if asked anyway is your own manager rather than a confrontation in the meeting.
Follow-up
- The deck circulates with your analysis included and the downside case removed. What do you do, and by when?
- What changes if the honest analysis says the sunset is clearly the wrong call?
- How do you write the same memo when the leader is your skip-level and the meeting is tomorrow?
Choose between three teams' requests with one analyst-week
You have one analyst-week. Three requests land the same morning. A growth team wants a paid-channel readout before a Friday spend decision. A billing team wants gross monthly revenue churn rebuilt, because the current figure recognises cancellation at canceled_at_utc rather than period_end_utc and is therefore wrong. A product team wants a dashboard for a feature launching in six weeks. All three sponsors are peers of your manager. Deliver your ranking, the explicit rule that produced it, and the message you send to the two teams you defer.
Approach
- Recognise what is being probed: whether you prioritise on decision value and reversibility or on who asked most recently and most loudly. The generic answer sorts by importance; the strong one states a rule, applies it, and accepts the ranking it produces even where that is uncomfortable.
- Score each request on three statable things: the decision it unblocks and the date that decision is made, the cost of being wrong in the meantime, and whether the work is one-off or compounding. A wrong published churn figure compounds, because it is quoted downstream and enters forecasts; the channel readout has a fixed date that cannot move; the dashboard has six weeks of slack.
- Notice the tension between value and urgency rather than resolving it by feel. The churn defect is the most valuable item and the least urgent one, which is exactly the shape of work that never gets done.
- Break the churn item in two. A one-hour severity check, sizing the gap between the two recognition points in MRR, is cheap enough to do before ranking anything and may promote the item outright. Do that first, then rank.
- Make the deferrals concrete. Each deferred team gets a date, a reason expressed as another team's decision deadline rather than as relative importance, and the smallest thing you can hand them immediately.
Follow-up
- The dashboard team escalates to your manager. What do you say in that conversation?
- Your severity check shows churn is overstated by 15%. Does the ranking change, and does anybody need to be told today regardless of the ranking?
- A fourth request arrives Wednesday with a Thursday deadline. What comes off the list, and who do you tell first?
- 01
Share an example of a project where you had to balance strict project deadlines with maintaining high analytical rigor.
- 02
A senior leader has already decided to sunset a plan tier and asks you for the analysis showing it is the right call. Accounts on that tier carry 6% of MRR at constant FX and have the highest licensed-seat utilisation in the book. The leader's support matters to your next review cycle, and the decision is being presented in four days. Deliver what you produce, what you decline to produce, and the exact sentence you will say in the meeting where the number appears on a slide.
- 03
You have one analyst-week. Three requests land the same morning. A growth team wants a paid-channel readout before a Friday spend decision. A billing team wants gross monthly revenue churn rebuilt, because the current figure recognises cancellation at canceled_at_utc rather than period_end_utc and is therefore wrong. A product team wants a dashboard for a feature launching in six weeks. All three sponsors are peers of your manager. Deliver your ranking, the explicit rule that produced it, and the message you send to the two teams you defer.
Is this an official Sun Life interview guide?
No. It is PracHub's own research and practice material for the Data Scientist role at Sun Life. Rounds and questions reflect what candidates have reported, not a process Sun Life has published, and they change over time. Confirm the current format and scope with your recruiter.
PracHub interview research ↗How difficult are the technical interviews at Sun Life?
The technical rounds are moderately challenging, focusing heavily on practical application rather than esoteric algorithm puzzles. Expect interviewers to test your real-world coding fluency in SQL and Python alongside your ability to reason through ambiguous business case studies.
PracHub interview research ↗How much time should I spend preparing for behavioral interviews?
Do not underestimate the behavioral rounds. Because cross-functional collaboration is critical at Sun Life, spend significant time preparing structured stories using the STAR method, highlighting how you handle conflict, ambiguity, and stakeholder alignment.
PracHub interview research ↗What is the typical interview timeline from application to offer?
The process typically spans three to four weeks from the initial recruiter screen to final director-level interviews, though timelines can vary depending on team scheduling and specific hiring urgency.
PracHub interview research ↗Are remote or hybrid work options available for this role?
Work arrangements vary by location and specific business unit, with many teams operating under a hybrid model that balances in-office collaboration with remote flexibility. Check with your recruiter for the policy governing your target office location.
PracHub interview research ↗Sources & methodology 3 sources ↗
No official company page is cited. Rounds and questions come from candidate reports and PracHub editorial material; each source shows the date it was read.
- 01PracHub interview research ↗
PracHub editorial research into this company and role, maintained with this guide. Candidate-reported, not an employer publication.
PracHub page · Accessed 2026-09-22 - 02PracHub Data Scientist practice ↗
Cross-company practice questions for this role.
PracHub page · Accessed 2026-09-22 - 03PracHub interview preparation framework ↗
The framework the preparation plan follows.
PracHub page · Accessed 2026-09-22
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