Analyze How Apple, Amazon and Google Compete in Healthcare and When to Go Broad or Deep

Quick Overview

A product strategy question that asks the candidate to explain how Apple, Amazon and Google are each approaching healthcare, then decide whether covering many healthcare use cases or going deep on a few is the better path. It tests use of public industry facts, a consistent comparison lens and reasoning about regulation, trust and focus.

Analyze How Apple, Amazon and Google Compete in Healthcare and When to Go Broad or Deep

Company: Google

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

Apple, Amazon and Google have each pushed into healthcare in different ways. In this product strategy question you first explain the strategy each company is pursuing, then take a position on a broader choice: in healthcare, is a company better off spreading across many use cases (breadth) or going deep on a few (depth)? Give the pros and cons of each. ### Clarifying Questions - Does healthcare here include consumer fitness and wellness, or only clinical care, pharmacy and insurance? - Should I focus on one market, such as the US, where payers, providers and regulation work differently from other countries? - Should I limit myself to what each company has done publicly, or also suggest where each should go next? - Should the breadth-versus-depth answer apply to Google specifically or to large technology companies in general? ### Part 1 — Each company's healthcare strategy Describe where Apple, Amazon and Google each play in healthcare, which existing strengths they reuse, and what each appears to be trying to achieve. ```hint Follow the core business For each company, ask which asset it already owns (devices, retail and logistics, information and AI, cloud) and which healthcare stakeholder that asset lets it reach. ``` #### What This Part Should Cover - Accurate, publicly known examples for each company, including products that were scaled back or shut down - The connection between each strategy and the company's core assets and business model - Which stakeholders each company targets (patients and consumers, clinicians, payers, researchers) and where they overlap ### Part 2 — Breadth or depth Which is the better strategy in healthcare: covering many use cases, or covering a few thoroughly? Lay out the pros and cons of each and make a recommendation. ```hint Price each new use case Before judging, consider what every additional healthcare use case requires (clinical evidence, regulatory clearance, workflow integration, a way to get paid) and which of those pieces, if any, carry over to the next one. ``` #### What This Part Should Cover - Clear definitions of breadth and depth for healthcare - Pros and cons grounded in healthcare realities such as regulation, trust, data reuse and slow sales cycles - A recommendation tied to the company's assets and goals, with a sequence for getting there ### What a Strong Answer Covers - One lens applied consistently to all three companies, rather than a list of products - Facts limited to public moves, with retreats read as evidence about what works - A committed recommendation, conditional on goals but more than "it depends" - Awareness of how healthcare differs from consumer tech: regulation, privacy, clinical proof and who pays ### Follow-up Questions - Several of these companies have closed or scaled back health products. What do those retreats tell you about breadth versus depth? - If you led Google's health efforts, which single use case would you go deep on first, and why? - How would you tell whether a broad health portfolio is creating value rather than spreading the company thin?

Overview: A product strategy question that asks the candidate to explain how Apple, Amazon and Google are each approaching healthcare, then decide whether covering many healthcare use cases or going deep on a few is the better path. It tests use of public industry facts, a consistent comparison lens and reasoning about regulation, trust and focus.

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Google
Jul 23, 2024
mediumProduct ManagerOtherProduct Design & Strategy
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Apple, Amazon and Google have each pushed into healthcare in different ways. In this product strategy question you first explain the strategy each company is pursuing, then take a position on a broader choice: in healthcare, is a company better off spreading across many use cases (breadth) or going deep on a few (depth)? Give the pros and cons of each.

Clarifying Questions Guidance

  • Does healthcare here include consumer fitness and wellness, or only clinical care, pharmacy and insurance?
  • Should I focus on one market, such as the US, where payers, providers and regulation work differently from other countries?
  • Should I limit myself to what each company has done publicly, or also suggest where each should go next?
  • Should the breadth-versus-depth answer apply to Google specifically or to large technology companies in general?

Part 1 — Each company's healthcare strategy

Describe where Apple, Amazon and Google each play in healthcare, which existing strengths they reuse, and what each appears to be trying to achieve.

What This Part Should Cover Guidance

  • Accurate, publicly known examples for each company, including products that were scaled back or shut down
  • The connection between each strategy and the company's core assets and business model
  • Which stakeholders each company targets (patients and consumers, clinicians, payers, researchers) and where they overlap

Part 2 — Breadth or depth

Which is the better strategy in healthcare: covering many use cases, or covering a few thoroughly? Lay out the pros and cons of each and make a recommendation.

What This Part Should Cover Guidance

  • Clear definitions of breadth and depth for healthcare
  • Pros and cons grounded in healthcare realities such as regulation, trust, data reuse and slow sales cycles
  • A recommendation tied to the company's assets and goals, with a sequence for getting there

What a Strong Answer Covers Guidance

  • One lens applied consistently to all three companies, rather than a list of products
  • Facts limited to public moves, with retreats read as evidence about what works
  • A committed recommendation, conditional on goals but more than "it depends"
  • Awareness of how healthcare differs from consumer tech: regulation, privacy, clinical proof and who pays

Follow-up Questions Guidance

  • Several of these companies have closed or scaled back health products. What do those retreats tell you about breadth versus depth?
  • If you led Google's health efforts, which single use case would you go deep on first, and why?
  • How would you tell whether a broad health portfolio is creating value rather than spreading the company thin?