Building News Into Facebook: Reader Problems, First Version and Success Metrics

Quick Overview

A product sense exercise asking how you would build a dedicated news product into Facebook. It tests choosing a goal and a reader segment, finding the problems with news on a social network such as misinformation and buried updates, prioritizing a first version, and defining success metrics with quality guardrails.

Building News Into Facebook: Reader Problems, First Version and Success Metrics

Company: Meta

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

You are a product manager at Meta, asked to create a news product for Facebook. Decide what it is for and whom it serves, which problems it solves, what the first version contains and how you would measure whether it succeeds. ```hint What the feed does not already do People already see news on Facebook whenever friends and pages share it. Decide which reader problem a dedicated news product would solve that the existing feed does not, before you list features. ``` ### Clarifying Questions - Does "news" mean professional journalism from publishers, local community updates, or any post about current events that people share? - Should the product live inside the Facebook app, as a tab or a section of the feed, or be a separate app? - Which country launches first? Rules on paying publishers for news links and on political content differ by market. - What should it optimize for: engagement on Facebook, how well informed people are, or value for news publishers? ### What a Strong Answer Covers - A goal tied to Facebook's mission and a clear view of what a dedicated product adds over the news people already see in their feed. - A choice among the sides of the product (readers, publishers, local sources) and a focus reader segment, with reasons. - Pain points specific to news on a social network, such as unreliable or sensational stories, duplicate posts about the same event and important updates that get buried. - A prioritized first version with trade-offs, including personalization versus filter bubbles and engagement versus quality. - A success metric that goes beyond clicks and time spent, with guardrails for misinformation, negative experiences and publisher health. ### Follow-up Questions - An experiment shows the product increases time spent but also increases reports of false news. What do you do? - How would you keep publishers willing to supply content, and how would laws in some countries that require platforms to pay for news change your plan? - How would you rank stories for a reader without trapping them in a filter bubble?

Overview: A product sense exercise asking how you would build a dedicated news product into Facebook. It tests choosing a goal and a reader segment, finding the problems with news on a social network such as misinformation and buried updates, prioritizing a first version, and defining success metrics with quality guardrails.

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Meta
Aug 29, 2024
mediumProduct ManagerOtherProduct Design & Strategy
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You are a product manager at Meta, asked to create a news product for Facebook. Decide what it is for and whom it serves, which problems it solves, what the first version contains and how you would measure whether it succeeds.

Clarifying Questions Guidance

  • Does "news" mean professional journalism from publishers, local community updates, or any post about current events that people share?
  • Should the product live inside the Facebook app, as a tab or a section of the feed, or be a separate app?
  • Which country launches first? Rules on paying publishers for news links and on political content differ by market.
  • What should it optimize for: engagement on Facebook, how well informed people are, or value for news publishers?

What a Strong Answer Covers Guidance

  • A goal tied to Facebook's mission and a clear view of what a dedicated product adds over the news people already see in their feed.
  • A choice among the sides of the product (readers, publishers, local sources) and a focus reader segment, with reasons.
  • Pain points specific to news on a social network, such as unreliable or sensational stories, duplicate posts about the same event and important updates that get buried.
  • A prioritized first version with trade-offs, including personalization versus filter bubbles and engagement versus quality.
  • A success metric that goes beyond clicks and time spent, with guardrails for misinformation, negative experiences and publisher health.

Follow-up Questions Guidance

  • An experiment shows the product increases time spent but also increases reports of false news. What do you do?
  • How would you keep publishers willing to supply content, and how would laws in some countries that require platforms to pay for news change your plan?
  • How would you rank stories for a reader without trapping them in a filter bubble?