Buy, Build or License: Would Owning Quora's Q&A Community Pay Off for Google?

Quick Overview

A product strategy case on whether Google should buy Quora, the community question-and-answer site. It tests how a candidate maps Google's goals to Quora's assets, compares buying with licensing or building, weighs content quality, community and regulatory risk, and commits to a recommendation.

Buy, Build or License: Would Owning Quora's Q&A Community Pay Off for Google?

Company: Google

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

Quora is a website where people post questions and other members write and vote on answers. You are asked whether Google should acquire Quora. Take a position and support it with the strategic and business reasoning an executive would need in order to act on it. ```hint Follow the traffic Think about where a typical Quora visit begins. If much of it already starts on a Google search page, ask what owning the company adds beyond what Google can already crawl, rank or license. ``` ### Clarifying Questions - What would Google most want from the deal: better answers in Search, human-written content for its AI models, a community product of its own, or new ad revenue? - Would Quora keep running as a separate brand, or would its content be folded into Google's products? - Should I compare buying with cheaper options, such as licensing Quora's content or ranking forum answers more prominently in Search? ### What a Strong Answer Covers - Google's possible objectives mapped to Quora's assets: its archive of answers, its contributors, its audience and any other products it runs. - How much of that value Google already captures through Search, and whether licensing or a partnership would capture the rest. - Risks specific to owning a user-generated Q&A site: answer quality and misinformation, contributors leaving, regulatory concern about Google ranking a site it owns, and Google's record with community products. - Value relative to price, and a clear recommendation with the conditions that would reverse it. ### Follow-up Questions - If AI assistants answer most factual questions directly, does Quora become more or less valuable to Google? - What would you need to learn about the overlap between Quora's visitors and Google Search users before deciding? - If you advise against buying, what deal would you propose instead?

Overview: A product strategy case on whether Google should buy Quora, the community question-and-answer site. It tests how a candidate maps Google's goals to Quora's assets, compares buying with licensing or building, weighs content quality, community and regulatory risk, and commits to a recommendation.

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Google
Nov 12, 2024
mediumProduct ManagerOtherProduct Design & Strategy
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Quora is a website where people post questions and other members write and vote on answers. You are asked whether Google should acquire Quora. Take a position and support it with the strategic and business reasoning an executive would need in order to act on it.

Clarifying Questions Guidance

  • What would Google most want from the deal: better answers in Search, human-written content for its AI models, a community product of its own, or new ad revenue?
  • Would Quora keep running as a separate brand, or would its content be folded into Google's products?
  • Should I compare buying with cheaper options, such as licensing Quora's content or ranking forum answers more prominently in Search?

What a Strong Answer Covers Guidance

  • Google's possible objectives mapped to Quora's assets: its archive of answers, its contributors, its audience and any other products it runs.
  • How much of that value Google already captures through Search, and whether licensing or a partnership would capture the rest.
  • Risks specific to owning a user-generated Q&A site: answer quality and misinformation, contributors leaving, regulatory concern about Google ranking a site it owns, and Google's record with community products.
  • Value relative to price, and a clear recommendation with the conditions that would reverse it.

Follow-up Questions Guidance

  • If AI assistants answer most factual questions directly, does Quora become more or less valuable to Google?
  • What would you need to learn about the overlap between Quora's visitors and Google Search users before deciding?
  • If you advise against buying, what deal would you propose instead?