Choose a User Segment and Prioritize Product Improvements for Google Meet

You are a product manager on Google Meet, Google's video meeting product. How would you make it better? Choose whom you would improve it for and why, find the problems that matter most to them, decide what to build first and explain how you would know it worked. ```hint Follow one meeting end to end Pick a user and trace one of their meetings from scheduling through joining, the call itself and the follow-up. Find the step that fails most often or costs the most, and check whether Meet already handles it before proposing a fix. ``` ### Clarifying Questions - Is this Meet inside paid Workspace plans for companies and schools, the free version used with a personal Google account, or both? - What should the improvement achieve: more regular use, more upgrades to paid plans, better meeting quality, or winning users from rival meeting tools? - Is there a platform focus, such as the browser on laptops, the mobile app or meeting-room hardware? ### What a Strong Answer Covers - A stated goal and a justified choice among Meet's very different user groups, such as workplace teams, schools, small businesses, and friends and family - Pain points tied to specific moments of a meeting (before, joining, during, after) and ranked by how often and how badly they hurt - Prioritized improvements that target real gaps in what Meet already offers, with their trade-offs stated - A success metric tied to the goal, with guardrails for call quality, security and privacy ### Follow-up Questions - Which of your improvements would you keep free and which would you reserve for paid plans, and why? - In Workspace organizations, admins control which Meet features people can use. How would that affect the rollout of your improvement? - How would you separate the effect of your change from seasonal swings in usage, such as school terms and holidays?