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Design a file sync and sharing service

Last updated: Mar 29, 2026

Quick Overview

This question evaluates system design competency, covering distributed storage architecture, synchronization protocols, conflict resolution and versioning, access control, durability and scalability.

  • medium
  • Salesforce
  • System Design
  • Software Engineer

Design a file sync and sharing service

Company: Salesforce

Role: Software Engineer

Category: System Design

Difficulty: medium

Interview Round: Onsite

## Scenario Design a cloud file storage, sync, and sharing service similar to a consumer/team drive product. ## Core requirements - Upload/download files from multiple devices. - Automatic sync across devices (desktop/mobile). - Share files/folders with other users via invitations and/or share links. - Support file version history and restore. - Handle concurrent edits/conflicts. ## Non-functional requirements - High durability (no data loss), high availability. - Efficient bandwidth usage (avoid re-uploading entire large files when small changes occur, if possible). - Secure: encryption, access control, auditability. ## Deliverable Propose APIs, data model, storage strategy, sync protocol, and scaling approach.

Quick Answer: This question evaluates system design competency, covering distributed storage architecture, synchronization protocols, conflict resolution and versioning, access control, durability and scalability.

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Salesforce logo
Salesforce
Jan 22, 2026, 12:00 AM
Software Engineer
Onsite
System Design
5
0
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Scenario

Design a cloud file storage, sync, and sharing service similar to a consumer/team drive product.

Core requirements

  • Upload/download files from multiple devices.
  • Automatic sync across devices (desktop/mobile).
  • Share files/folders with other users via invitations and/or share links.
  • Support file version history and restore.
  • Handle concurrent edits/conflicts.

Non-functional requirements

  • High durability (no data loss), high availability.
  • Efficient bandwidth usage (avoid re-uploading entire large files when small changes occur, if possible).
  • Secure: encryption, access control, auditability.

Deliverable

Propose APIs, data model, storage strategy, sync protocol, and scaling approach.

Solution

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