Design a New Product That Solves a Real Problem in Grocery Shopping
Company: Meta
Role: Product Manager
Category: Product Design & Strategy
Difficulty: medium
Interview Round: Other
As a product manager, you are asked to build a solution for groceries. The interviewer gives no further context: no platform, market, customer group or business model. Choose a grocery problem worth solving, decide whom you are solving it for, and design the product, including how you would prioritize what to build first and how you would know it is working.
```hint Look past the checkout
Buying is only one step. Lay out everything people do with groceries, from deciding what to eat to using up what they bought, and look for the step where the most time, money or food is lost.
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### Clarifying Questions
- Should this be a new standalone product or part of an existing Meta app, and does it need to earn money in its first year?
- Does "grocery" mean only the purchase, in a store or online, or the whole job of planning, buying, cooking and using up food?
- Should we run fulfillment ourselves (inventory, shoppers, drivers) or rely on existing stores and delivery services?
- Is there a target market or customer type in mind, such as one country, or households versus small restaurants?
### What a Strong Answer Covers
- A map of the grocery journey and of distinct user segments, with a reasoned choice of one segment.
- That segment's pain points ranked by frequency and severity and tied to the journey step where they occur.
- Several solution ideas prioritized on impact, effort and defensibility, narrowed to one MVP.
- A business model and a clear stance on fulfillment and partnerships.
- A north-star metric with supporting metrics, at least one guardrail, and the main risks.
### Follow-up Questions
- Grocery margins are thin. How would this product make money without hurting the experience?
- In the pilot, many users build lists but few of those lists turn into purchases. What would you investigate?
- How would your design change in a market where most grocery shopping happens at small neighborhood shops rather than supermarkets?
Overview: A product sense prompt asking a product manager to build a grocery product from scratch, with no platform, market or customer group given. It tests mapping the grocery journey, choosing a segment and pain point, prioritizing ideas into an MVP, and defining a business model, success metrics and risks.