Design Internal Chat and Re-engagement Emails
Company: StubHub
Role: Software Engineer
Category: System Design
Difficulty: medium
Interview Round: Onsite
Quick Answer: This question evaluates a candidate's competency in designing scalable, real-time messaging systems and re-engagement workflows, covering distributed systems concepts such as WebSocket-based bidirectional communication, presence, cross-server message routing, message persistence, APIs, storage trade-offs, inactivity detection, and email-triggering workflows. Commonly asked in the System Design category, it tests high-level architectural reasoning and practical application of scalability, reliability, and failure-handling trade-offs when integrating persistent WebSocket connections, cross-server routing, and background email jobs in a distributed platform.