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Diagnose Business Decline Using Key Data Metrics

Last updated: Mar 29, 2026

Quick Overview

This question evaluates a candidate's ability to perform data-driven root-cause diagnosis, select and interpret key metrics across funnels, cohorts, customer and supply layers, and integrate internal and external data sources within the Analytics & Experimentation domain.

  • medium
  • Amazon
  • Analytics & Experimentation
  • Data Scientist

Diagnose Business Decline Using Key Data Metrics

Company: Amazon

Role: Data Scientist

Category: Analytics & Experimentation

Difficulty: medium

Interview Round: Onsite

##### Scenario Diagnosing an unexpected business downturn using data analysis. ##### Question How would you use data to diagnose a business decline? List the key metrics you would examine and the data sources needed. ##### Hints Think funnels, cohorts, external factors, and leading indicators.

Quick Answer: This question evaluates a candidate's ability to perform data-driven root-cause diagnosis, select and interpret key metrics across funnels, cohorts, customer and supply layers, and integrate internal and external data sources within the Analytics & Experimentation domain.

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Amazon logo
Amazon
Aug 4, 2025, 10:55 AM
Data Scientist
Onsite
Analytics & Experimentation
5
0

Diagnose a Sudden Business Downturn Using Data

Context

You are the data scientist supporting a large consumer marketplace. Leadership reports a sudden decline in topline performance over the last 2 weeks. You need to rapidly diagnose the problem using data.

Task

  1. Outline a structured diagnostic approach to identify the root cause of the decline.
  2. List the key metrics you would examine at each layer (business, funnel, customer, supply/ops, marketing, product/tech).
  3. List the internal and external data sources you would pull to support the investigation.

Hints: Incorporate funnels, cohorts, external factors, and leading indicators. Make minimal assumptions as needed.

Solution

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