Diagnose Google Meet Disconnections and Assess Business Impact
Overview
This question evaluates proficiency in data-driven diagnostics, causal inference, business-impact quantification, and product analytics for a video-conferencing platform.
Google
Jul 12, 2025, 6:59 PM
Data Scientist
Technical Screen
Analytics & Experimentation
55
0
Scenario
Enterprise clients report that Google Meet calls frequently disconnect.
Task
Outline an end-to-end analysis plan to diagnose why calls drop and quantify the business impact. Estimate the effect of these drops on enterprise contract renewal (retention). Based on your findings, explain how you would decide whether to prioritize fixing the bug versus building a new solution.
Guidance
- Consider data sources, quality/funnel/usage metrics, causal inference to estimate impact, back-of-the-envelope checks, and a cost–benefit framework for roadmap trade-offs.
Solution
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