First-Release Scope for an AI Voice Pod Installed in Public Venues
Company: OpenAI
Role: Product Manager
Category: Product Design & Strategy
Difficulty: medium
Interview Round: Other
Define the MVP for a voice-assistant pod, built like a home smart speaker, that is meant to sit in public places rather than in someone's home. What goes into the first version, and what stays out?
```hint Public changes who the user is
In a public place, the person speaking to the pod is a stranger with no account, and someone else chose to install it. Let the riskiest assumption about that situation decide what version one must include.
```
### Clarifying Questions
- Which public places are in scope: transit stations, airports, malls, museums, libraries, hotel lobbies, or any of them?
- Who pays for the pod: the venue that installs it, or does the company place pods for free to reach new users?
- Is the hardware fixed as a speaker with microphones, or can the MVP add a button, a screen or a camera?
- Must anyone walking by be able to use it without signing in?
### What a Strong Answer Covers
- A clear purpose for the pod, and one beachhead venue type and job chosen with reasons rather than "all public places".
- The riskiest assumptions of a voice device in a shared space (noise, strangers, bystander privacy, misuse) and how the MVP tests each one.
- An explicit in-scope and out-of-scope list for version one, covering both the visitor and the venue operator.
- Success criteria for a pilot, with guardrails for privacy, safety and answer accuracy.
- The pilot plan and the decision that follows its results.
### Follow-up Questions
- During the pilot, most people walk past the pod without speaking to it. Is the problem the product, the placement or the idea, and how would you tell?
- A visitor gets the pod to say something offensive and posts the clip online. What should the MVP already have had in place, and what do you change?
- A venue offers to pay less if the pod plays ads to passers-by. Do you accept that for version one?
Overview: A product design prompt about scoping the first version of an AI voice-assistant pod that is installed in public places instead of homes. It tests choosing a beachhead venue, serving both visitors and the venue operator, and defining MVP scope, pilot success criteria, and privacy and misuse guardrails.