Meta Product Sense: Reinventing How People Watch Television

Quick Overview

A Meta product sense question asking how a product manager would redesign the experience of watching television. It tests setting a goal for Meta, choosing which viewers to serve, ranking their pain points, prioritizing ideas against content-rights and privacy constraints, and defining success metrics.

Meta Product Sense: Reinventing How People Watch Television

Company: Meta

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

Meta's CEO asks you, as a product manager, to redesign the experience of watching television. Explain how you would approach it: what Meta should want from the redesign, which viewers and viewing situations you would design for, which problems you would solve and in what order, and how you would judge whether it worked. ```hint Start from Meta's stake Before listing features, decide what Meta stands to gain from the TV and what it could realistically ship there (its own device, an app on TVs people already own, or features inside its existing apps), and let that decision narrow the viewers you design for. ``` ### Clarifying Questions - Is Meta building its own TV hardware, an app for existing smart TVs and streaming devices, or an extension of its current apps onto the big screen? - Is the objective for Meta connection between people, time spent, advertising revenue, or a foothold in the living room? - Does "television" cover live broadcasts such as sports and news, on-demand streaming, or both? - Are content deals with studios, broadcasters or streaming services on the table, or must the design work without them? ### What a Strong Answer Covers - A goal for Meta, and a reason Meta can win on the TV rather than simply joining a crowded field - A decision on the form the product takes (device, TV app or extension of existing apps) and the constraints that decision brings - Viewer segments or viewing situations compared, one chosen, and the reason for the choice - Pain points ranked for that segment and solutions prioritized with explicit criteria, including content-rights dependencies and household privacy - A primary success metric with guardrails, and the main risks with mitigations ### Follow-up Questions - How would you get streaming services or TV makers to cooperate, and what would you ship if they declined? - What viewing data would you collect from a screen a whole household shares, and how would you keep people comfortable with it? - If early users tried the product once and did not come back, how would you find out why?

Overview: A Meta product sense question asking how a product manager would redesign the experience of watching television. It tests setting a goal for Meta, choosing which viewers to serve, ranking their pain points, prioritizing ideas against content-rights and privacy constraints, and defining success metrics.

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Meta
Nov 27, 2023
mediumProduct ManagerOtherProduct Design & Strategy
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Meta's CEO asks you, as a product manager, to redesign the experience of watching television. Explain how you would approach it: what Meta should want from the redesign, which viewers and viewing situations you would design for, which problems you would solve and in what order, and how you would judge whether it worked.

Clarifying Questions Guidance

  • Is Meta building its own TV hardware, an app for existing smart TVs and streaming devices, or an extension of its current apps onto the big screen?
  • Is the objective for Meta connection between people, time spent, advertising revenue, or a foothold in the living room?
  • Does "television" cover live broadcasts such as sports and news, on-demand streaming, or both?
  • Are content deals with studios, broadcasters or streaming services on the table, or must the design work without them?

What a Strong Answer Covers Guidance

  • A goal for Meta, and a reason Meta can win on the TV rather than simply joining a crowded field
  • A decision on the form the product takes (device, TV app or extension of existing apps) and the constraints that decision brings
  • Viewer segments or viewing situations compared, one chosen, and the reason for the choice
  • Pain points ranked for that segment and solutions prioritized with explicit criteria, including content-rights dependencies and household privacy
  • A primary success metric with guardrails, and the main risks with mitigations

Follow-up Questions Guidance

  • How would you get streaming services or TV makers to cooperate, and what would you ship if they declined?
  • What viewing data would you collect from a screen a whole household shares, and how would you keep people comfortable with it?
  • If early users tried the product once and did not come back, how would you find out why?