PM Behavioral: A Conflict With Your Engineering Partners and How It Ended

Quick Overview

A product manager behavioral question about a disagreement with the engineering team and what came of it. It tests whether the candidate understands the concern behind an engineering pushback, uses data and scope to reach a workable resolution, avoids both conflict avoidance and steamrolling, and reports a concrete outcome.

PM Behavioral: A Conflict With Your Engineering Partners and How It Ended

Company: Meta

Role: Product Manager

Category: Behavioral & Leadership

Difficulty: medium

Interview Round: Other

Describe a time when you and the engineering team disagreed about something on a product you were responsible for. Explain what you disagreed about, how you handled it and what the outcome was. ```hint Find what the engineers were protecting Before you describe your own argument, work out the concern behind engineering's position, such as load on a system, existing tech debt or a team already at capacity, and show how the resolution respected it. ``` ### Clarifying Questions - Should the disagreement be with a single engineer or architect, or with the engineering team or its leadership as a group? - Does it matter whether we disagreed about how to build something or about what to build and when? - Is a story where engineering's view prevailed, and I changed my mind, an acceptable answer? ### What a Strong Answer Covers - A disagreement with substance on both sides, with the engineers' reasoning stated fairly rather than as an obstacle. - How the candidate uncovered the underlying concern, for example through one-on-one conversations or the history behind a past decision, before escalating. - The use of user impact, data and explicit scope (including what the team would not do) to reach a resolution, and the trade-off that resolution made. - A clear outcome for users and the product, plus the state of the working relationship with engineering afterward. - Evidence that the candidate neither avoids conflict nor overrides engineers, and was open to being wrong. ### Follow-up Questions - Suppose you still had not agreed after all that. Would you have escalated, to whom, and how? - How did the engineers feel about the outcome, and how do you know? - Tell me about a disagreement with engineering where you turned out to be wrong.

Overview: A product manager behavioral question about a disagreement with the engineering team and what came of it. It tests whether the candidate understands the concern behind an engineering pushback, uses data and scope to reach a workable resolution, avoids both conflict avoidance and steamrolling, and reports a concrete outcome.

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Meta
Jun 4, 2024
mediumProduct ManagerOtherBehavioral & Leadership
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Describe a time when you and the engineering team disagreed about something on a product you were responsible for. Explain what you disagreed about, how you handled it and what the outcome was.

Clarifying Questions Guidance

  • Should the disagreement be with a single engineer or architect, or with the engineering team or its leadership as a group?
  • Does it matter whether we disagreed about how to build something or about what to build and when?
  • Is a story where engineering's view prevailed, and I changed my mind, an acceptable answer?

What a Strong Answer Covers Guidance

  • A disagreement with substance on both sides, with the engineers' reasoning stated fairly rather than as an obstacle.
  • How the candidate uncovered the underlying concern, for example through one-on-one conversations or the history behind a past decision, before escalating.
  • The use of user impact, data and explicit scope (including what the team would not do) to reach a resolution, and the trade-off that resolution made.
  • A clear outcome for users and the product, plus the state of the working relationship with engineering afterward.
  • Evidence that the candidate neither avoids conflict nor overrides engineers, and was open to being wrong.

Follow-up Questions Guidance

  • Suppose you still had not agreed after all that. Would you have escalated, to whom, and how?
  • How did the engineers feel about the outcome, and how do you know?
  • Tell me about a disagreement with engineering where you turned out to be wrong.