Prioritized product improvements for the Evernote note-taking app

Quick Overview

A product sense interview question asking you to propose improvements to Evernote, the note-taking app. It tests choosing a target user segment, finding real pain points in capturing, organizing and retrieving notes, prioritizing ideas against strong free competitors, and defining success metrics and risks.

Prioritized product improvements for the Evernote note-taking app

Company: Twitch

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

What improvements would you make to Evernote, the note-taking and organization app? List your ideas and say which one you would work on first. ```hint Choose whose notes Evernote is used for very different jobs, from saving recipes to keeping a small business's records. Pick one group of users and the moment where the product lets them down before you start listing features. ``` ### Clarifying Questions - What should the improvements serve: winning back users who left, converting free users to a paid plan, or keeping existing subscribers? - Should I cover the whole product, or focus on one surface such as quick capture on mobile or organizing and searching on desktop? - Are pricing and free-plan changes in scope as improvements, or only product features? - Can I assume the team is able to build AI-based features, or should the ideas work with the technology the app already uses? ### What a Strong Answer Covers - A chosen user segment and goal, with a reason tied to Evernote's position against Notion, OneNote, Apple Notes and Google Keep - Pain points grounded in how people capture, organize and find their notes, not a generic feature wish list - A short list of improvements ranked with explicit criteria, ending in a clear first choice - Success metrics and guardrails for the top idea - Risks particular to a notes app, such as the privacy of personal content, sync reliability and disrupting long-time users' habits ### Follow-up Questions - How would you tell, within a month of launch, whether your top improvement is working? - What would you do for users who left Evernote for a free alternative? - If engineering could ship only one of your ideas this quarter, which would it be, and how would you explain the cut to the people who wanted the others?

Overview: A product sense interview question asking you to propose improvements to Evernote, the note-taking app. It tests choosing a target user segment, finding real pain points in capturing, organizing and retrieving notes, prioritizing ideas against strong free competitors, and defining success metrics and risks.

Twitch logo
Twitch
Dec 16, 2024
mediumProduct ManagerOtherProduct Design & Strategy
0
0

What improvements would you make to Evernote, the note-taking and organization app? List your ideas and say which one you would work on first.

Clarifying Questions Guidance

  • What should the improvements serve: winning back users who left, converting free users to a paid plan, or keeping existing subscribers?
  • Should I cover the whole product, or focus on one surface such as quick capture on mobile or organizing and searching on desktop?
  • Are pricing and free-plan changes in scope as improvements, or only product features?
  • Can I assume the team is able to build AI-based features, or should the ideas work with the technology the app already uses?

What a Strong Answer Covers Guidance

  • A chosen user segment and goal, with a reason tied to Evernote's position against Notion, OneNote, Apple Notes and Google Keep
  • Pain points grounded in how people capture, organize and find their notes, not a generic feature wish list
  • A short list of improvements ranked with explicit criteria, ending in a clear first choice
  • Success metrics and guardrails for the top idea
  • Risks particular to a notes app, such as the privacy of personal content, sync reliability and disrupting long-time users' habits

Follow-up Questions Guidance

  • How would you tell, within a month of launch, whether your top improvement is working?
  • What would you do for users who left Evernote for a free alternative?
  • If engineering could ship only one of your ideas this quarter, which would it be, and how would you explain the cut to the people who wanted the others?