Product design: a kid-friendly way to create, store and recover passwords

Quick Overview

A product design question asking how to build a tool that helps children manage their passwords. It tests segmenting children by age, balancing the needs of kids and parents, prioritizing features for a first release, handling privacy rules for minors and choosing success metrics.

Product design: a kid-friendly way to create, store and recover passwords

Company: Google

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

Design a tool that helps children manage their passwords. Explain who it is for, the problems it solves and what you would build first. ```hint Let age set the design A six-year-old and a fifteen-year-old differ in reading, memory, independence and how involved a parent is. Decide which children you are designing for before deciding how signing in should work. ``` ### Clarifying Questions - Which ages should "children" cover: early readers, pre-teens, teenagers, or all of them? - Should this build on Google's existing accounts, Chrome, Android and family supervision tools, or be a standalone product? - When keeping accounts secure, teaching good habits and giving parents oversight pull in different directions, which comes first? - Does it need to work on shared family or school devices, or only on a child's own phone or tablet? ### What a Strong Answer Covers - A chosen age segment, and how that age's reading, memory and independence shape the design - The needs of the child and of the parent or guardian, and where they conflict - Features for creating, storing, filling in and recovering passwords, prioritized into a first release - Privacy, safety and legal limits that apply to minors, including how oversight changes as a child grows up - Success metrics with guardrails ### Follow-up Questions - A parent wants to see every password their 15-year-old saves. Would you allow it? Why? - How should the product hand control to a child who reaches the age at which they may manage their own account? - How would you tell whether the tool is teaching better security habits rather than just storing passwords?

Overview: A product design question asking how to build a tool that helps children manage their passwords. It tests segmenting children by age, balancing the needs of kids and parents, prioritizing features for a first release, handling privacy rules for minors and choosing success metrics.

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Google
Apr 6, 2024
mediumProduct ManagerOtherProduct Design & Strategy
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Design a tool that helps children manage their passwords. Explain who it is for, the problems it solves and what you would build first.

Clarifying Questions Guidance

  • Which ages should "children" cover: early readers, pre-teens, teenagers, or all of them?
  • Should this build on Google's existing accounts, Chrome, Android and family supervision tools, or be a standalone product?
  • When keeping accounts secure, teaching good habits and giving parents oversight pull in different directions, which comes first?
  • Does it need to work on shared family or school devices, or only on a child's own phone or tablet?

What a Strong Answer Covers Guidance

  • A chosen age segment, and how that age's reading, memory and independence shape the design
  • The needs of the child and of the parent or guardian, and where they conflict
  • Features for creating, storing, filling in and recovering passwords, prioritized into a first release
  • Privacy, safety and legal limits that apply to minors, including how oversight changes as a child grows up
  • Success metrics with guardrails

Follow-up Questions Guidance

  • A parent wants to see every password their 15-year-old saves. Would you allow it? Why?
  • How should the product hand control to a child who reaches the age at which they may manage their own account?
  • How would you tell whether the tool is teaching better security habits rather than just storing passwords?