Product Sense: Creating a Vehicle Concept for People in Later Life

Quick Overview

A product design exercise about creating a car for older people. It tests whether a product manager can set a goal, choose which seniors to serve first, connect age-related changes in mobility, vision and reaction time to concrete design decisions, prioritize a first version and measure success with safety guardrails.

Product Sense: Creating a Vehicle Concept for People in Later Life

Company: Google

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

Create a car meant for seniors. Decide which older people it serves first, which of their problems it solves, and what sets it apart from the cars they can buy today. ```hint Follow one trip Break a single trip into stages, from walking out to the car to parking at the destination, and note which age-related changes make each stage harder. ``` ### Clarifying Questions - Is the goal to help seniors keep driving safely and comfortably, or to get them where they need to go even if they no longer drive? - Are we designing a whole new vehicle with a car maker, or the features and software that go into existing models? - Who is the buyer: the senior, an adult child, or a fleet such as a ride service or a retirement community? - Does "seniors" mean an age band, or people with specific age-related needs such as reduced mobility, weaker night vision or slower reactions? ### What a Strong Answer Covers - A stated goal and a chosen first segment of older people, with the alternatives set aside - Pain points tied to specific age-related changes and to the stages of a trip - Solutions mapped to those pains and prioritized by impact and feasibility into a first version with explicit cuts - Success metrics that include safety guardrails - Risks such as overreliance on automation, stigma, cost, and the line between family oversight and the owner's autonomy ### Follow-up Questions - How would your design change for someone who can no longer drive safely but still needs to get around independently? - Many older buyers reject products that label them as old. How would you design and market this car so they want it? - How would you test your ideas with older drivers before committing to expensive hardware changes?

Overview: A product design exercise about creating a car for older people. It tests whether a product manager can set a goal, choose which seniors to serve first, connect age-related changes in mobility, vision and reaction time to concrete design decisions, prioritize a first version and measure success with safety guardrails.

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Google
Mar 27, 2024
mediumProduct ManagerOtherProduct Design & Strategy
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Create a car meant for seniors. Decide which older people it serves first, which of their problems it solves, and what sets it apart from the cars they can buy today.

Clarifying Questions Guidance

  • Is the goal to help seniors keep driving safely and comfortably, or to get them where they need to go even if they no longer drive?
  • Are we designing a whole new vehicle with a car maker, or the features and software that go into existing models?
  • Who is the buyer: the senior, an adult child, or a fleet such as a ride service or a retirement community?
  • Does "seniors" mean an age band, or people with specific age-related needs such as reduced mobility, weaker night vision or slower reactions?

What a Strong Answer Covers Guidance

  • A stated goal and a chosen first segment of older people, with the alternatives set aside
  • Pain points tied to specific age-related changes and to the stages of a trip
  • Solutions mapped to those pains and prioritized by impact and feasibility into a first version with explicit cuts
  • Success metrics that include safety guardrails
  • Risks such as overreliance on automation, stigma, cost, and the line between family oversight and the owner's autonomy

Follow-up Questions Guidance

  • How would your design change for someone who can no longer drive safely but still needs to get around independently?
  • Many older buyers reject products that label them as old. How would you design and market this car so they want it?
  • How would you test your ideas with older drivers before committing to expensive hardware changes?