Propose and Scope a New Enterprise AI Product for OpenAI

You are a product manager at OpenAI. Propose a new product for enterprise customers and explain how you would design it. ```hint Find OpenAI's edge Many vendors sell AI to businesses. Look for a problem where OpenAI's own assets, such as its models and the employees who already use ChatGPT at work, give it an advantage, and where the buyer can see a measurable payoff. ``` ### Clarifying Questions - Should the product build on what OpenAI already sells to businesses, such as ChatGPT's business plans and the API, or stand apart from them? - Which customers are in scope: large regulated enterprises, mid-sized companies, or developer teams inside enterprises? - What should it achieve for OpenAI: new revenue, deeper use by companies that already pay for ChatGPT seats, or a showcase for new model capabilities? - Is there a time frame, such as something that can ship within a year? ### What a Strong Answer Covers - A goal for OpenAI in the enterprise market and a reasoned choice of segment and buyer - Concrete pain points of that segment, and why current tools, OpenAI's own included, leave them unsolved - A product concept with a scoped first version that meets enterprise needs for data access, permissions, security and admin control - Success metrics tied to measurable customer outcomes and to OpenAI's business - Risks such as wrong or unsafe actions, data leakage, competition and partner conflict, and the cost of serving ### Follow-up Questions - A large bank wants to buy, but its security team will not let data leave its own cloud. What changes in your product and in how you sell it? - How would you price it: per seat, per resolved task, or by usage? What behavior does each choice reward? - Executives at a pilot customer love the product, yet usage has stayed flat for a few months. How do you diagnose it?