Resolve a Conflict While Working with a Team

Describe a conflict you encountered while working with a team. Explain the disagreement, your role in resolving it, and what happened to the work and the working relationship afterward. ### Constraints and Clarifying Questions - Choose an actual disagreement and represent the other person's position fairly. - Explain what was at stake for the shared work, without disclosing confidential information. - Distinguish your actions from the actions of others. - Do not imply that a resolution required everyone to agree with your original position. ```hint Explain the competing concerns Identify the legitimate constraint behind each position. Then explain what helped the team make a decision or move forward despite the difference. ``` ### What a Strong Answer Covers - A specific disagreement with understandable competing concerns. - The candidate's listening, reasoning, and concrete actions. - A decision process appropriate to the conflict and its effect on the work. - An honest account of the outcome, including any unresolved disagreement. ### Follow-up Questions - Did you change any part of your position after hearing the other perspective? - What would you have done if the disagreement had continued to block the work? - How did you know the working relationship had improved or remained strained?