Respond to Negative Feedback About Your Work

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Quick Overview

Answer a negative-feedback interview question with a concrete example, thoughtful investigation, practical follow-through, evidence of change, and reflection.

Respond to Negative Feedback About Your Work

Company: Instacart

Role: Software Engineer

Category: Behavioral & Leadership

Difficulty: medium

Interview Round: Onsite

Describe a time you received negative feedback about your work. What was the feedback, how did you determine what was valid, and what did you do in response? Use a real example and explain your own actions. Include the initial reaction, the discussion with the person giving feedback, the behavior or decision you changed, and evidence of whether the change helped. You do not need to disclose confidential details or force the story to end in complete agreement. ### What a Strong Answer Covers - Specific criticism and the work context needed to understand it, rather than a disguised strength. - A distinction between the emotional reaction and the steps taken to investigate the feedback. - Concrete follow-through, including respectful disagreement if some of the criticism was unsupported. - Evidence about the effect of the change and a lesson that influenced later work. ### Follow-up Questions - What would you have done if you still disagreed after discussing the feedback? - How did you make sure the change lasted beyond the immediate conversation?

Overview: Answer a negative-feedback interview question with a concrete example, thoughtful investigation, practical follow-through, evidence of change, and reflection.

Read the full Instacart Software Engineer interview experience this question came from

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Instacart
Aug 28, 2026
mediumSoftware EngineerOnsiteBehavioral & Leadership
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Describe a time you received negative feedback about your work. What was the feedback, how did you determine what was valid, and what did you do in response?

Use a real example and explain your own actions. Include the initial reaction, the discussion with the person giving feedback, the behavior or decision you changed, and evidence of whether the change helped. You do not need to disclose confidential details or force the story to end in complete agreement.

What a Strong Answer Covers Guidance

  • Specific criticism and the work context needed to understand it, rather than a disguised strength.
  • A distinction between the emotional reaction and the steps taken to investigate the feedback.
  • Concrete follow-through, including respectful disagreement if some of the criticism was unsupported.
  • Evidence about the effect of the change and a lesson that influenced later work.

Follow-up Questions Guidance

  • What would you have done if you still disagreed after discussing the feedback?
  • How did you make sure the change lasted beyond the immediate conversation?
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