Revenue Growth Strategy for Revolut Payments: Drivers, Levers and Guardrails

You are interviewing for a product manager role at Revolut. How would you grow the revenue that Revolut's payments product brings in? ```hint Find the driver with headroom Split payments revenue into a few multiplied drivers and ask which one has the most room to grow before you propose any feature or price change. ``` ### Clarifying Questions - Does "payments product" mean how retail customers spend and send money (cards, transfers, currency exchange), or the merchant side that lets businesses accept payments? - Is the target total revenue, or revenue after processing costs, fraud losses and rewards? - Over what time horizon, and are any markets or subscription plans out of scope? - Are increases to existing fees an option, or must growth come from volume and new products? ### What a Strong Answer Covers - A breakdown of payments revenue into users, payment frequency, payment value, take rate and costs, and where the headroom lies. - A chosen customer segment or payment use case, with the problems that hold back volume or willingness to pay. - Several levers prioritized by revenue impact, effort and risk, including at least one that is not a fee increase. - Success metrics with guardrails for trust, churn, fraud and fair pricing. - The risk to a brand known for low fees, and how the plan avoids it. ### Follow-up Questions - A proposed fee change lifts revenue in a test but raises complaints. How do you decide whether to roll it out? - How would you size the revenue from your top idea before building it? - If a competitor removed all currency-exchange fees, which parts of your plan would still work?