Snapchat Spotlight: choose a user segment and design improvements to the video feed
Company: Snapchat
Role: Product Manager
Category: Product Design & Strategy
Difficulty: medium
Interview Round: Other
How would you improve Spotlight, Snapchat's feed of short public videos?
```hint Start from what makes Snapchat different
Before proposing features, decide which Spotlight users you are serving and what Snapchat has that other short-video feeds lack, then look for a pain point that strength can address.
```
### Clarifying Questions
- Should I focus on people who watch Spotlight, people who post to it, or advertisers?
- Which goal should the improvement serve: more people trying Spotlight, more time spent in it, more creators posting, or more ad revenue?
- Snapchat has many teenage users. Are there safety rules for teen accounts that the design must respect?
- Can the solution change other parts of the app, such as chat or the camera, or must it stay inside the Spotlight tab?
### What a Strong Answer Covers
- Why Spotlight matters to Snapchat and a clear goal for the improvement
- A chosen user segment, with pain points ranked by size and severity
- Solutions built on Snapchat's own strengths rather than copied from other short-video apps, with a prioritized first step
- A north-star metric with guardrails that protect chat, creators and user safety
- Risks such as the privacy of viewing activity, teen safety and repost-heavy content
### Follow-up Questions
- Your change lifts Spotlight viewing, but messages sent per user drop slightly. Do you ship it?
- How would your plan change if the goal were more creators posting rather than more viewers?
- How would you keep low-quality reposts from other apps out of the feed without discouraging new creators?
Overview: A product improvement prompt about Spotlight, Snapchat's feed of short public videos. It tests whether a candidate can explain why the feature matters to Snapchat, pick a user segment, rank pain points, propose solutions built on Snapchat's own strengths, and choose metrics with guardrails.