KnowBe4 Customer Success Engineer interview experience: absent follow-up

KnowBe4·Customer Success Engineer·Reported Jul 2026
HR ScreenNo responseMedium

Scheduling began normally, but the first live HR conversation felt wrong. The interviewer seemed disengaged with my answers, and I felt I was not being taken seriously. Without an explanation, it seemed as if they might already have someone else in mind, though that was only my impression.

The communication problems continued. I was told I would hear about feedback or next steps, but I did not, and a follow-up received no response. In a separate interview dynamic, a compensation-range discussion became tense. The recruiter treated the question as inappropriate, and the exchange became adversarial.

The hardest part was not the rejection itself. It was feeling ignored and dismissed when a clear response mattered.

Location: Germany. Overall feedback: Negative. Offer status: No offer.

Published

Curated and edited by PracHub

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Interview at a glance

Company
KnowBe4
Role
Customer Success Engineer
Rounds
HR Screen
Outcome
No response
Difficulty
Medium
Date
Reported Jul 2026

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