Hastings Direct · Data Scientist
Updated · 2026-09-24

Hastings Direct Data Scientist
Interview Questions & Guide 2026

THE 60-SECOND BRIEF

As a Data Scientist at Hastings Direct, you sit at the intersection of advanced statistical modeling and high-stakes insurance operations. Your work is fundamental to the company’s ability to predict risk, optimize pricing models, and enhance the digital experience for millions of customers. You are not just building models; you are directly influencing the financial health and competitive positioning of an insurance leader in a rapidly evolving digital marketplace.

Nearly every loop contains a round whose deliverable is a recommendation to someone non-technical. Practise stating a conclusion, the confidence attached to it, and the cost of being wrong in each direction, because that triple is the artifact being graded.

PracHub has no confirmed round sequence for Hastings Direct. Treat the sections below as preparation areas and confirm the format with your recruiter.

Decompose expected loss into PD, LGD, EADReport only matured cohorts for loss metricsSet fraud thresholds by expected cost

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See the practice prompts

13Practice promptsAcross five skill areas
3With worked solutionsIncluded in the practice prompts

As a Data Scientist at Hastings Direct, you sit at the intersection of advanced statistical modeling and high-stakes insurance operations. Your work is fundamental to the company’s ability to predict risk, optimize pricing models, and enhance the digital experience for millions of customers. You are not just building models; you are directly influencing the financial health and competitive positioning of an insurance leader in a rapidly evolving digital marketplace.

The role involves navigating complex, large-scale datasets to derive actionable insights that impact core business functions, such as Telematics and Pricing. Whether you are refining risk-assessment algorithms or developing predictive models to improve operational efficiency, your contributions are expected to bridge the gap between technical complexity and business value. You will work within highly collaborative, cross-functional teams, requiring you to communicate sophisticated findings to stakeholders across the organization.

Hastings Direct prioritizes candidates who can demonstrate not only technical prowess but also a deep understanding of how data science directly serves the customer and the bottom line.

01

Preparation focus

editorial

No round sequence has been reported for this company, so work the categories below and confirm the format with your recruiter.

What to demonstrate

  • Breadth across SQL, experimentation and product reasoning
  • Ability to state assumptions before choosing a method

How to prepare

  • Drill the practice exercises below and time yourself
  • Prepare three quantified stories about decisions you drove
PracHub interview preparation framework ↗

PracHub editorial advice for the preparation topics above.

01

Using written premium as the denominator of a loss ratio

Premium is written at inception and earned pro rata across the exposure period, so in a growing book written premium runs ahead of earned premium and the loss ratio comes out too low, with the error reversing when the book shrinks. The numerator has the mirror-image problem if it omits incurred-but-not-reported reserves, since recent accident periods then look profitable twice over. Both sides must refer to the same exposure period, which is what an accident-period view at a fixed development age enforces.

02

Reading the most recent months of fraud and dispute rates as final

Consumer dispute rights commonly run around 120 days from the transaction or expected delivery date, and several reason codes run considerably longer, so the disputes belonging to a recent transaction month have simply not been filed yet. Any chart attributed by transaction date therefore slopes down at the right edge regardless of what is happening. The fix is to report only matured cohorts, or to apply development factors estimated from completed months and to show the estimate as an estimate.

03

Reporting a mean for a heavy-tailed metric without saying what it hides

For spend, session length or items per order, a small fraction of units carries most of the total, so the mean has a wide standard error and one account can move it. Fix the handling before you see the result: cap or winsorise at a pre-declared percentile, and report the median or the share above a threshold next to the mean. Capping changes the estimand, so say which question the capped number answers, and check how much of any difference comes from the top 0.1 percent of units.

04

Reading experiment results before checking the arm split

Compare observed arm counts against the intended allocation ratio, not an assumed even split, and set the alarm far below the conventional 0.05: at 0.05 roughly one healthy experiment in twenty trips it, which is why sample-ratio checks usually run at p < 0.001 or stricter. The test's power scales with sample size, so it misses a real diversion on a small experiment and fires on an imbalance too small to move the estimate on a very large one. A flag means go find the assignment or logging fault before reading any outcome, not report a mismatch.

Choose a category, try a prompt, then open its approach, worked solution or follow-up when you need it.

10 technical prompts3 include a worked solution

How would you evaluate the performance of a predictive model in a high…

medium
machine learning and modelling

How would you evaluate the performance of a predictive model in a highly imbalanced dataset?

Approach
  1. Pick an evaluation metric that matches the cost of each error type, not a default.
  2. Frame the prediction: the label, the moment of prediction, and the action it triggers.
  3. Say how the offline result would be validated online before it is trusted.
Follow-up
  • Where could label leakage enter this setup?
  • How would you choose the decision threshold, and who owns that choice?

Explain the bias-variance trade-off and how it influences your model s…

medium
machine learning and modelling

Explain the bias-variance trade-off and how it influences your model selection process.

Approach
  1. Set a baseline first, so any model has something honest to beat.
  2. Say how the offline result would be validated online before it is trusted.
  3. Frame the prediction: the label, the moment of prediction, and the action it triggers.
Follow-up
  • Where could label leakage enter this setup?
  • What would you monitor after launch to know the model is still valid?

Can you explain the trade-offs between different regression techniques…

medium
machine learning and modelling

Can you explain the trade-offs between different regression techniques in the context of insurance pricing?

Approach
  1. Set a baseline first, so any model has something honest to beat.
  2. Check what information would not exist at prediction time, and exclude it.
  3. Frame the prediction: the label, the moment of prediction, and the action it triggers.
Follow-up
  • Where could label leakage enter this setup?
  • How would you choose the decision threshold, and who owns that choice?

What is your approach to feature engineering when working with Telemat…

medium
machine learning and modelling

What is your approach to feature engineering when working with Telematics data?

Approach
  1. Frame the prediction: the label, the moment of prediction, and the action it triggers.
  2. Say how the offline result would be validated online before it is trusted.
  3. Check what information would not exist at prediction time, and exclude it.
Follow-up
  • How would you choose the decision threshold, and who owns that choice?
  • Where could label leakage enter this setup?

Write integrity checks for the authorization and settlement lifecycle

easyWorked solution
data qualityminor unitsfx reconciliation

You are given fct_payment_authorization as a pandas DataFrame with auth_id, requested_at, amount_minor, transaction_currency, auth_result, decline_reason_code, is_reversal, parent_auth_id, captured_at, captured_amount_minor, settled_at, settlement_amount_minor, settlement_currency and settlement_fx_rate. Write a function returning one row per integrity check with the check name, failing row count, failing share and up to five example auth_id values. Cover at least six checks, one of which reconciles captured_amount_minor against settlement_amount_minor through settlement_fx_rate. Partial capture, zero-amount verification and a decline with no capture are all legitimate and must not be flagged.

Approach
  1. Separate contract violations from observations before writing any code: an approved row carrying a decline_reason_code is structurally impossible, while a capture two days after requested_at is merely slow and belongs in a different severity tier.
  2. Express each check as a boolean mask over the whole frame and collect the masks in a dict, so the summary table is one comprehension over mask.sum() rather than a row loop.
  3. For the reconciliation, leave minor units before comparing: expected = captured_amount_minor / 10exponent[transaction_currency] * settlement_fx_rate * 10exponent[settlement_currency]. Build the exponent table covering zero-decimal and three-decimal currencies instead of assuming two everywhere.
  4. Guard the legitimate cases explicitly so each mask fires only on the genuine contradiction: captured_amount_minor below amount_minor is partial capture, amount_minor of zero on an approved row is account verification, a null captured_at on a declined row is correct.
  5. Sort the output by failing share times a stated severity weight, because a check firing on 0.01 percent of rows can still be the one that breaks a ledger reconciliation.
Worked solution 25 min
  1. Assert auth_id is unique, then build a currency exponent lookup that includes the zero-decimal and three-decimal currencies present in the data.
  2. Define masks for: approved with non-null decline_reason_code; declined with non-null captured_at; captured_amount_minor above amount_minor with parent_auth_id null; captured_at before requested_at; settled_at before captured_at; is_reversal true with parent_auth_id null; settlement_currency differing from transaction_currency while settlement_fx_rate is null.
  3. Add the exponent-aware reconciliation mask with a tolerance of one minor unit plus a small relative term.
  4. Assemble a frame of check_name, n_failing, pct_failing and up to five sample auth_id values, ordered by severity then share.
  5. Read five flagged rows per check by hand and confirm each is genuinely contradictory before reporting any counts.
EXPECTED RESULTA DataFrame of at least eight rows, one per check, each with n_failing, pct_failing and example auth_id values. The reconciliation check should fire on a whole currency at once rather than on scattered rows, because an exponent error is systematic while an FX error is not.
Follow-up
  • Which of these would you run as a blocking pipeline assertion and which as a monitored metric, and why?
  • The FX check fails on 3 percent of rows, all in one settlement currency. How do you decide between a data bug and a rounding convention?
  • How would you detect that a currency's minor-unit exponent is wrong in your reference table, using only the transaction data?

For someone who has spent the last year in notebooks, dashboards or modelling work and has not written raw SQL under time pressure. The first four days rebuild query fluency against a fixture you control and can verify by hand; the last three attach that fluency to the rest of the loop.

Small steps. Visible outcomes.0 / 7 completed
ONE WEEK · YOUR PACE

Prepare, practise & reflect

One practical outcome each day. Spend longer where you need it.

0 / 7 done
01Build a fixture you can check answers against
  • Create a local Postgres or SQLite database with four tables (users, sessions, events, orders) holding roughly 200 rows you generated yourself, so you know the contents well enough to predict every result.
  • Deliberately seed the cases that break queries: a user with no sessions, a session with no events, two orders sharing a timestamp, a NULL in one join key, and one duplicated user row.
  • Before writing any SQL, hand-compute five answers on paper (how many users placed at least one order, median orders per ordering user, and three others) and save them as the ground truth for the week.

Deliverable: A one-command seed script plus a text file of five hand-computed answers to grade every later query against.

Practice prompt ↗Practice prompt ↗Worked solution ↗
02Joins, filters and NULL semantics
  • Answer "which users have no orders" three ways (LEFT JOIN with IS NULL, NOT EXISTS, NOT IN) and confirm that the NOT IN version returns zero rows once the subquery contains a NULL, because the comparison is never TRUE.
  • Reproduce the LEFT JOIN that silently collapses to an inner join by putting a right-table predicate in WHERE, then fix it by moving the predicate into the ON clause, and record both row counts.
  • Create a fan-out bug on purpose by joining orders to order_items and summing the order total, then correct it with a pre-aggregated subquery and explain in one line which table changed the grain.

Deliverable: One annotated .sql file holding the three join traps, each with the wrong result and the corrected result side by side.

Practice prompt ↗Practice prompt ↗
03Window functions and frames
  • Write three window queries against the fixture: a running order total per user, the rank of each order within its user by value, and the day gap to that user's previous order, then check each against the day-one ground truth.
  • Run ROW_NUMBER, RANK and DENSE_RANK over a column containing ties, print all three side by side, and write one sentence on when each is the correct choice.
  • Switch one query from the default frame (RANGE BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW, which is what you get when ORDER BY is present and no frame is written) to ROWS BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW, and explain why the output differs only when the ORDER BY column has duplicates.

Deliverable: Three verified window queries plus a short note explaining the RANGE versus ROWS difference in your own words.

Practice prompt ↗Practice prompt ↗
04The four analytical query patterns
  • Write a monthly retention grid: first order month per user, then months-since-first as the column, and verify that month zero equals the cohort size exactly.
  • Sessionize the events table under a 30-minute inactivity rule using LAG plus a cumulative sum over a new-session flag.
  • Build a four-step funnel that counts distinct users rather than events at each step, and state the rule you applied to a user who reaches step three without ever logging step two.

Deliverable: One file with the retention, sessionization and funnel patterns, each carrying a one-line note on the assumption it bakes in.

Practice prompt ↗Practice prompt ↗Worked solution ↗
05Write SQL the way you will have to write it live
  • Set a 12-minute timer and solve three medium prompts in a plain editor with no execution and no autocomplete, then run them and tally syntax errors separately from logic errors.
  • Narrate one solution aloud while writing it, stating the grain of each intermediate result (one row per user, one row per user-day) before you type its body.
  • Rewrite your slowest solution as a CTE chain where every CTE name states its grain, and time yourself re-solving it from blank.

Deliverable: A recording of one narrated solution plus an error tally that separates syntax from logic.

Practice prompt ↗Practice prompt ↗
06One day for everything that is not SQL
  • Write the preconditions of the two-sample t-test from memory, then check them: independent observations, and a difference in means whose sampling distribution is approximately normal, which at large sample sizes follows from the central limit theorem rather than from normality of the raw values.
  • Write the difference between an odds ratio from logistic regression and a relative risk, and state the condition under which the two are close (low outcome prevalence).
  • Prepare a 90-second answer to "how would you know this model is any good" that names the metric, the baseline you would beat, and the cost of the errors you care about.

Deliverable: One page of notes covering test preconditions, the odds-ratio caveat and the model-quality answer.

Practice prompt ↗Practice prompt ↗
07Full loop rehearsal
  • Run a 45-minute mock with someone willing to interrupt: 20 minutes of SQL, 15 minutes defining a metric, 10 minutes on a past project.
  • Re-solve from blank the two queries you were slowest on this week and compare the times against day five.
  • Write a five-line answer to "walk me through a project" that puts a number in the first sentence and names the decision the work changed.

Deliverable: Mock feedback notes plus a timed project narrative you can deliver without reading it.

Practice prompt ↗Worked solution ↗

Expand any day for tasks and deliverables. Your progress is saved on this device.

A number you shipped turned out to be wrong, and someone had already acted on it. That is one of the most useful stories a data person can carry. What is being scored is how fast you noticed, who you told first, and what you changed in the process so the same class of error could not repeat quietly.

How do you handle missing or noisy data in a real-world production env…

medium
behavioural and stakeholder questions

How do you handle missing or noisy data in a real-world production environment?

Approach
  1. Close with what you would do differently, concretely.
  2. State the situation in two sentences and spend the rest on your reasoning.
  3. Quantify the outcome, including what you would not claim credit for.
Follow-up
  • What did you decide not to do, and why?
  • How did you know the outcome was caused by your change?

Recommend a decision whose true outcome matures a year later

hard
decision under censoringleading indicatorsstaged rollout

An underwriting rule change must be decided in six weeks. Its real outcome, the vintage 90-plus rate at months_on_book 12 in fct_loan_performance_monthly, matures in a year. The executive wants a yes or no, not a range. Randomising the credit decision across the whole population is not available. Name the leading indicator you would accept, state its bias and the direction of that bias, define the decision rule and stopping condition before any rollout starts, and say what reading would make you recommend reversing the change.

Approach
  1. Fix the readout before the rollout, because a readout chosen after the data arrives is a story rather than a decision rule: indicator, window, threshold and reversal condition all go in writing first.
  2. Choose the leading indicator on its measured relationship to the matured outcome in historical vintages rather than on availability. Early delinquency, typically the share reaching dpd_1_29 or missing a first scheduled payment by months_on_book 3, is the usual candidate, and you quantify how well it predicted the 12-month rate across past cohorts.
  3. State the bias and its direction plainly: early delinquency under-represents default that emerges later and is contaminated by servicing and payment-date effects, so treat it as a floor on risk rather than an estimate of it.
  4. Buy identification where full randomisation is unavailable: a narrow randomised approval band around the cutoff, or a staged rollout by channel or region read as a difference-in-differences, with the parallel-trends assumption stated and checked in the pre-period rather than assumed.
  5. Give the executive the binary they asked for with the trigger attached in the same sentence: yes, conditional on the month-3 indicator staying inside a stated band, with an automatic hold if it breaches.
Follow-up
  • How would you validate that the month-3 indicator predicts the 12-month outcome, and what evidence would invalidate it mid-rollout?
  • Compliance refuses a randomised band. What is your next-best identification strategy, and what precision do you lose by taking it?

Explain an incomplete dispute chart to a non-technical executive

easy
dispute maturitystakeholder communicationright-censoring

A finance lead is looking at first-chargeback rate by transaction month, built from fct_card_dispute joined to fct_payment_authorization on auth_id and attributed to requested_at. The last three months slope sharply down and the lead wants to announce a fraud improvement at tomorrow's review. Consumer dispute rights commonly run around 120 days from the transaction or expected delivery date, so those months are not complete. In five minutes, with no statistics vocabulary, explain why the decline is not yet evidence and say exactly what you would put on the slide instead.

Approach
  1. Lead with the mechanism in the listener's own terms, not with the statistical name for it: a dispute is attributed to the month the transaction happened, but it can be filed up to roughly 120 days later, so recent months contain only the disputes filed so far.
  2. Show completeness rather than arguing about the rate: for each transaction month, plot the share of its eventual disputes already filed, estimated from months that are fully matured. The last three months will sit visibly below 100 percent.
  3. Replace the chart with two artefacts: a matured series that stops 120 days back and is labelled final, and a development-factor estimate for the immature months drawn as a dashed range and labelled an estimate.
  4. Hand over one sentence the executive can repeat without you in the room: the recent months look better because the disputes have not arrived yet, not because fewer will arrive.
  5. Offer a weekly signal they can watch instead, such as the risk-score mix of approved volume or the decline-rule hit rate, and state up front what it does and does not predict.
Follow-up
  • The deck ships tomorrow regardless. What exactly goes on the slide, and what wording do you insist on?
  • How would you estimate the development factors, and how would you notice if they had shifted?
  • 01

    How do you handle missing or noisy data in a real-world production environment?

  • 02

    An underwriting rule change must be decided in six weeks. Its real outcome, the vintage 90-plus rate at months_on_book 12 in fct_loan_performance_monthly, matures in a year. The executive wants a yes or no, not a range. Randomising the credit decision across the whole population is not available. Name the leading indicator you would accept, state its bias and the direction of that bias, define the decision rule and stopping condition before any rollout starts, and say what reading would make you recommend reversing the change.

  • 03

    A finance lead is looking at first-chargeback rate by transaction month, built from fct_card_dispute joined to fct_payment_authorization on auth_id and attributed to requested_at. The last three months slope sharply down and the lead wants to announce a fraud improvement at tomorrow's review. Consumer dispute rights commonly run around 120 days from the transaction or expected delivery date, so those months are not complete. In five minutes, with no statistics vocabulary, explain why the decline is not yet evidence and say exactly what you would put on the slide instead.

PracHub interview preparation framework ↗
Is this an official Hastings Direct interview guide?

No. It is PracHub's own research and practice material for the Data Scientist role at Hastings Direct. Rounds and questions reflect what candidates have reported, not a process Hastings Direct has published, and they change over time. Confirm the current format and scope with your recruiter.

PracHub interview research ↗
How much time should I dedicate to preparing for the technical assessment?

Dedicate at least 2–3 weeks of focused preparation. Prioritize reviewing your understanding of core statistical concepts and practicing coding challenges that mirror real-world data manipulation tasks.

PracHub interview research ↗
Is the culture at Hastings Direct collaborative or competitive?

Hastings Direct fosters a highly collaborative environment. You will be expected to contribute to team discussions, participate in code reviews, and share your insights openly with colleagues.

PracHub interview research ↗
What differentiates a successful candidate from others?

Successful candidates distinguish themselves by their ability to connect their technical work to the broader business goals of Hastings Direct. Being able to explain the 'why' behind your technical choices is a key differentiator.

PracHub interview research ↗
Sources & methodology 3 sources ↗

No official company page is cited. Rounds and questions come from candidate reports and PracHub editorial material; each source shows the date it was read.