Back-of-the-envelope sizing of how many users Amazon acquires per day
Company: Amazon
Role: Product Manager
Category: Product / Decision Making
Difficulty: medium
Interview Round: Other
Estimate the number of new users Amazon picks up in a single day. Explain how you structure the estimate, label each assumption, and finish with a figure and a sense of how confident you are in it.
```hint Stock or flow
Decide whether to work from a stock (how many customers Amazon has and how fast that base turns over) or from a flow (how many people enter the pool of possible shoppers each year and how many of them start buying), and pin down what makes someone a new user before you pick any numbers.
```
### Clarifying Questions
- Is a new user a newly created account or a person making a first purchase, and does someone opening a second account count?
- Worldwide, or a single country such as the US?
- Only the online store, or also people who start with services such as Prime Video, Kindle or AWS?
- An average day across the year, or a peak day during a major sale or the holiday season?
### What a Strong Answer Covers
- A definition of "new user" and a stated scope, settled before any arithmetic
- A top-line equation that turns a yearly flow or a customer stock into a daily count
- A breakdown that reflects where new users actually come from, with labeled, round assumptions and a rationale for each
- Correct, unit-consistent arithmetic ending in a daily figure with a range
- A sanity check from a second angle and the sensitivity to the shakiest input
### Follow-up Questions
- How would the number differ on a major sale day or during the holiday season, and why?
- If you were the PM responsible for growing this number, which inputs in your equation would you try to move?
- What data would you ask for to check the estimate, and which assumption would you test first?
Overview: An estimation question asking how many new users Amazon gains each day. It tests whether a candidate defines a new user and the markets in scope, builds a clear equation with labeled assumptions, keeps customer stock and new-user flow apart, and sanity-checks the daily figure with a range.