Back-of-the-envelope sizing of how many users Amazon acquires per day

Quick Overview

An estimation question asking how many new users Amazon gains each day. It tests whether a candidate defines a new user and the markets in scope, builds a clear equation with labeled assumptions, keeps customer stock and new-user flow apart, and sanity-checks the daily figure with a range.

Back-of-the-envelope sizing of how many users Amazon acquires per day

Company: Amazon

Role: Product Manager

Category: Product / Decision Making

Difficulty: medium

Interview Round: Other

Estimate the number of new users Amazon picks up in a single day. Explain how you structure the estimate, label each assumption, and finish with a figure and a sense of how confident you are in it. ```hint Stock or flow Decide whether to work from a stock (how many customers Amazon has and how fast that base turns over) or from a flow (how many people enter the pool of possible shoppers each year and how many of them start buying), and pin down what makes someone a new user before you pick any numbers. ``` ### Clarifying Questions - Is a new user a newly created account or a person making a first purchase, and does someone opening a second account count? - Worldwide, or a single country such as the US? - Only the online store, or also people who start with services such as Prime Video, Kindle or AWS? - An average day across the year, or a peak day during a major sale or the holiday season? ### What a Strong Answer Covers - A definition of "new user" and a stated scope, settled before any arithmetic - A top-line equation that turns a yearly flow or a customer stock into a daily count - A breakdown that reflects where new users actually come from, with labeled, round assumptions and a rationale for each - Correct, unit-consistent arithmetic ending in a daily figure with a range - A sanity check from a second angle and the sensitivity to the shakiest input ### Follow-up Questions - How would the number differ on a major sale day or during the holiday season, and why? - If you were the PM responsible for growing this number, which inputs in your equation would you try to move? - What data would you ask for to check the estimate, and which assumption would you test first?

Overview: An estimation question asking how many new users Amazon gains each day. It tests whether a candidate defines a new user and the markets in scope, builds a clear equation with labeled assumptions, keeps customer stock and new-user flow apart, and sanity-checks the daily figure with a range.

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Amazon
Apr 5, 2024
mediumProduct ManagerOtherProduct / Decision Making
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0

Estimate the number of new users Amazon picks up in a single day. Explain how you structure the estimate, label each assumption, and finish with a figure and a sense of how confident you are in it.

Clarifying Questions Guidance

  • Is a new user a newly created account or a person making a first purchase, and does someone opening a second account count?
  • Worldwide, or a single country such as the US?
  • Only the online store, or also people who start with services such as Prime Video, Kindle or AWS?
  • An average day across the year, or a peak day during a major sale or the holiday season?

What a Strong Answer Covers Guidance

  • A definition of "new user" and a stated scope, settled before any arithmetic
  • A top-line equation that turns a yearly flow or a customer stock into a daily count
  • A breakdown that reflects where new users actually come from, with labeled, round assumptions and a rationale for each
  • Correct, unit-consistent arithmetic ending in a daily figure with a range
  • A sanity check from a second angle and the sensitivity to the shakiest input

Follow-up Questions Guidance

  • How would the number differ on a major sale day or during the holiday season, and why?
  • If you were the PM responsible for growing this number, which inputs in your equation would you try to move?
  • What data would you ask for to check the estimate, and which assumption would you test first?