Everyday Non-Tech Products: Explain Their Design Strengths and Redesign One
Company: Google
Role: Product Manager
Category: Product Design & Strategy
Difficulty: medium
Interview Round: Other
Name three non-tech products that you love, and explain why each one is a favorite. Then choose one of the three and explain how you would make it better.
### Clarifying Questions
- What counts as a non-tech product here: anything with no electronics or software, or anything not made by a technology company?
- When I improve the product, may I add technology to it, or should the improved version remain non-tech?
- Should the improvement serve people like me who already love the product, or may I target users it serves poorly today?
### Part 1 — Three favorites and why
Present your three products. For each one, explain who it is for, what it does for them and what makes it stand out from the alternatives.
```hint Explain the design, not the feeling
"It's convenient" or "it's well made" is not a reason. Point to the specific choices in the product's shape, material or price that make it work, and say which user problem each choice solves.
```
#### What This Part Should Cover
- Three products that clearly fit the definition and show some range.
- For each product, the user, the need it meets and the concrete design choices behind its success.
- A common thread across the three that reveals how the candidate judges products.
### Part 2 — Improve one of them
Pick one of your three products and propose how you would improve it.
```hint Look for who it fails
Even a well-loved product leaves some users or situations poorly served. Start from those gaps rather than from features you would enjoy adding.
```
#### What This Part Should Cover
- A reasoned choice of product and a clear goal for the improvement.
- A target user segment and its specific pain points.
- Several improvement ideas, prioritized, with one recommendation and its trade-offs.
- How the improvement would be tested and measured.
### What a Strong Answer Covers
- Reasoning grounded in users and design decisions rather than personal taste alone.
- An improvement that keeps what makes the product great instead of piling on features.
- The constraints of physical goods: manufacturing cost, durability, retail price and safety rules.
- Success measures a physical product can actually collect, such as sales, returns, ratings and warranty claims.
### Follow-up Questions
- Your improvement raises the cost of making each unit. How would you decide whether to ship it, and at what price?
- How would you test the improvement before committing to a production run?
- Which of your three products is most at risk of being replaced by a digital alternative, and what should its maker do about it?
Overview: A product sense prompt asking the candidate to name three favorite non-tech products, explain what makes each one work, and then improve one of them. It tests product taste, user-centered reasoning about physical design choices, prioritizing improvements and measuring success for a physical product.