Everyday Non-Tech Products: Explain Their Design Strengths and Redesign One

Quick Overview

A product sense prompt asking the candidate to name three favorite non-tech products, explain what makes each one work, and then improve one of them. It tests product taste, user-centered reasoning about physical design choices, prioritizing improvements and measuring success for a physical product.

Everyday Non-Tech Products: Explain Their Design Strengths and Redesign One

Company: Google

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

Name three non-tech products that you love, and explain why each one is a favorite. Then choose one of the three and explain how you would make it better. ### Clarifying Questions - What counts as a non-tech product here: anything with no electronics or software, or anything not made by a technology company? - When I improve the product, may I add technology to it, or should the improved version remain non-tech? - Should the improvement serve people like me who already love the product, or may I target users it serves poorly today? ### Part 1 — Three favorites and why Present your three products. For each one, explain who it is for, what it does for them and what makes it stand out from the alternatives. ```hint Explain the design, not the feeling "It's convenient" or "it's well made" is not a reason. Point to the specific choices in the product's shape, material or price that make it work, and say which user problem each choice solves. ``` #### What This Part Should Cover - Three products that clearly fit the definition and show some range. - For each product, the user, the need it meets and the concrete design choices behind its success. - A common thread across the three that reveals how the candidate judges products. ### Part 2 — Improve one of them Pick one of your three products and propose how you would improve it. ```hint Look for who it fails Even a well-loved product leaves some users or situations poorly served. Start from those gaps rather than from features you would enjoy adding. ``` #### What This Part Should Cover - A reasoned choice of product and a clear goal for the improvement. - A target user segment and its specific pain points. - Several improvement ideas, prioritized, with one recommendation and its trade-offs. - How the improvement would be tested and measured. ### What a Strong Answer Covers - Reasoning grounded in users and design decisions rather than personal taste alone. - An improvement that keeps what makes the product great instead of piling on features. - The constraints of physical goods: manufacturing cost, durability, retail price and safety rules. - Success measures a physical product can actually collect, such as sales, returns, ratings and warranty claims. ### Follow-up Questions - Your improvement raises the cost of making each unit. How would you decide whether to ship it, and at what price? - How would you test the improvement before committing to a production run? - Which of your three products is most at risk of being replaced by a digital alternative, and what should its maker do about it?

Overview: A product sense prompt asking the candidate to name three favorite non-tech products, explain what makes each one work, and then improve one of them. It tests product taste, user-centered reasoning about physical design choices, prioritizing improvements and measuring success for a physical product.

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Google
May 15, 2024
mediumProduct ManagerOtherProduct Design & Strategy
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Name three non-tech products that you love, and explain why each one is a favorite. Then choose one of the three and explain how you would make it better.

Clarifying Questions Guidance

  • What counts as a non-tech product here: anything with no electronics or software, or anything not made by a technology company?
  • When I improve the product, may I add technology to it, or should the improved version remain non-tech?
  • Should the improvement serve people like me who already love the product, or may I target users it serves poorly today?

Part 1 — Three favorites and why

Present your three products. For each one, explain who it is for, what it does for them and what makes it stand out from the alternatives.

What This Part Should Cover Guidance

  • Three products that clearly fit the definition and show some range.
  • For each product, the user, the need it meets and the concrete design choices behind its success.
  • A common thread across the three that reveals how the candidate judges products.

Part 2 — Improve one of them

Pick one of your three products and propose how you would improve it.

What This Part Should Cover Guidance

  • A reasoned choice of product and a clear goal for the improvement.
  • A target user segment and its specific pain points.
  • Several improvement ideas, prioritized, with one recommendation and its trade-offs.
  • How the improvement would be tested and measured.

What a Strong Answer Covers Guidance

  • Reasoning grounded in users and design decisions rather than personal taste alone.
  • An improvement that keeps what makes the product great instead of piling on features.
  • The constraints of physical goods: manufacturing cost, durability, retail price and safety rules.
  • Success measures a physical product can actually collect, such as sales, returns, ratings and warranty claims.

Follow-up Questions Guidance

  • Your improvement raises the cost of making each unit. How would you decide whether to ship it, and at what price?
  • How would you test the improvement before committing to a production run?
  • Which of your three products is most at risk of being replaced by a digital alternative, and what should its maker do about it?