Mapping where Amazon's and Intuit's businesses overlap to judge if they are rivals

Quick Overview

A product strategy question asking whether Amazon and Intuit should be considered competitors. It tests defining competition, mapping each company's businesses and customers, spotting overlap in small-business and consumer finance, recognizing partnership ties, and reaching a clear verdict with implications.

Mapping where Amazon's and Intuit's businesses overlap to judge if they are rivals

Company: Amazon

Role: Product Manager

Category: Product Design & Strategy

Difficulty: medium

Interview Round: Other

An interviewer asks whether you would treat Amazon and Intuit as competitors. Give your answer and the reasoning behind it: how you decide what counts as competition, where the two companies' businesses meet, and what follows from your verdict. ```hint Compare piece by piece Neither company is a single business. Pair up their units, and for each pair ask who the customer is and what job the product does for them. ``` ### Clarifying Questions - From whose seat am I answering: an Amazon team deciding whether to build or partner, Intuit's leadership, or an outside strategist? - Does "competitor" cover only what the two companies sell today, or also where either could credibly expand in the next few years? - Should I treat Amazon as the whole company, including AWS and advertising, or focus on the marketplace and its services for sellers? ### What a Strong Answer Covers - An explicit test for competition (same customer, same job, substitutable offer) instead of a gut yes or no. - A map of each company's main businesses and customers, with the concrete points of overlap, especially services for small businesses and consumer finance. - The non-rival ties between them: supplier, customer and sales-channel relationships. - A clear verdict that separates direct, indirect and potential competition, plus the signals that would change it. - Practical implications: where each side should partner, build or simply watch. ### Follow-up Questions - If Amazon gave its marketplace sellers built-in bookkeeping and tax estimates, how should Intuit respond? - Which signals would tell you the relationship is moving from partnership toward rivalry? - Which of the two is better placed to become the main financial hub for a small online seller, and why?

Overview: A product strategy question asking whether Amazon and Intuit should be considered competitors. It tests defining competition, mapping each company's businesses and customers, spotting overlap in small-business and consumer finance, recognizing partnership ties, and reaching a clear verdict with implications.

Amazon logo
Amazon
Nov 22, 2024
mediumProduct ManagerOtherProduct Design & Strategy
0
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An interviewer asks whether you would treat Amazon and Intuit as competitors. Give your answer and the reasoning behind it: how you decide what counts as competition, where the two companies' businesses meet, and what follows from your verdict.

Clarifying Questions Guidance

  • From whose seat am I answering: an Amazon team deciding whether to build or partner, Intuit's leadership, or an outside strategist?
  • Does "competitor" cover only what the two companies sell today, or also where either could credibly expand in the next few years?
  • Should I treat Amazon as the whole company, including AWS and advertising, or focus on the marketplace and its services for sellers?

What a Strong Answer Covers Guidance

  • An explicit test for competition (same customer, same job, substitutable offer) instead of a gut yes or no.
  • A map of each company's main businesses and customers, with the concrete points of overlap, especially services for small businesses and consumer finance.
  • The non-rival ties between them: supplier, customer and sales-channel relationships.
  • A clear verdict that separates direct, indirect and potential competition, plus the signals that would change it.
  • Practical implications: where each side should partner, build or simply watch.

Follow-up Questions Guidance

  • If Amazon gave its marketplace sellers built-in bookkeeping and tax estimates, how should Intuit respond?
  • Which signals would tell you the relationship is moving from partnership toward rivalry?
  • Which of the two is better placed to become the main financial hub for a small online seller, and why?