ServiceTitan Account Executive interview: repeated communication failures

ServiceTitan·Account Executive·Reported Jul 2026
HR ScreenTechnical ScreenRejectedEasy

The first recruiter screen went smoothly. The recruiter seemed engaged and said next steps with the hiring manager would be scheduled. Then I heard nothing for about two weeks. I emailed twice, and only after I included the hiring manager did I receive a rejection. It was especially frustrating because this was not my first experience with the company, and I felt my time was not being respected.

The other experience had the same drawn-out, then silent pattern. It took more than two weeks, with multiple rounds delayed because the hiring manager was supposedly sick or unavailable. Even after several conversations with sales leadership, nobody clearly closed the process. I had to ask what was happening myself.

The interviews mattered less than the follow-through in the end. I left frustrated because the timeline kept expanding and the communication never matched the promised next steps.

Location: United States. Overall feedback: negative. Offer status: no offer.

Published

Curated and edited by PracHub

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Interview at a glance

Company
ServiceTitan
Role
Account Executive
Rounds
HR Screen → Technical Screen
Outcome
Rejected
Difficulty
Easy
Date
Reported Jul 2026

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